Recruitment process and documentation at West Cheshire College Essay Example for Free

Recruitment process and documentation at West Cheshire College Essay Recruitment is the initial part of the human resources. The candidate for a specific job role needs to have all essential skills required in order to be successful. Recruitment department needs to make sure that they are getting right people for right position, they are monitoring staff constantly for any further developments and improvements as well as the department ensures that they are prepared to consider a better practice. The purpose of monitoring staff is to improve their performance and offer a training if it necessary. There are two main dynamic documents used in West Cheshire College – job profile and person specification. In order to make sure that the organisation has right people for right positions, both documents needs to be clear and be completed in a correct way. Layout of these documents is really similar and both are generally accepted tasks but the most important document is job description. Job profile is a brief summary of the job, which explains what tasks are involved, what is the purpose of this job and what are the duties and responsibilities of this position. Person specification is a statement of attributes required for a specific job role. These can be split into two sections essential and desirable. Person specification describes what qualifications, skills, experience, and approach the candidate needs to have. If the candidate has all of the attributes, this person is considered to be strong candidate and has more chances to become successful within this job role. Once the documentation is completed for any specific job role, the Human Resources department needs to start to think about advertisement of this job and when it comes to the ending date, they need to select few candidates which then are going to be invited for an interview. Yet again, these documents are used – interviewer will create questions upon the job profile and person specification and will complete a checklist of skills against person specification. If the candidate is successful, will get to know terms and conditions of the employment as well as any other important information about the organisation. Importance of employability, personal and communication skills in the recruitment process and retention of staff. There are many different factors to consider when the organisation decides to recruit new people or keeping current employees. All of them needs to have correct skills which match up the job description. Right candidate will have strong communication skills in order to communicate within the team or with the customers. If the candidate applies for a college officer position, he will deal with different enquiries from staff, learners and external contacts therefore it is really important that this person is able to communicate at very high standards and that the tasks are fully understood and carried out effectively. It is also important that the candidate is willing to undertake any training if required and is willing to develop personal skills and other attributes – this would possibly help to achieve their targets, and this shows that the candidate has strong employability skills. Retention of staff It is important that the organisation retain the staff who are doing their job correctly and are achieving their job targets. This is highly beneficial for any businesses – the staff is already fully trained, know exactly what are the job duties and responsibilities and they are able to resolve any problems much quicker. West Cheshire College retain highly qualified staff to ensure that the organisation is providing service at the highest standards. The organisation is doing so by offering: 1. training and development 2. free education 3. support 4. very good working conditions 5. fair rate of pay 6. staff discount 7. holidays

Jackie Robinson and the Struggle for Equality in Baseball Essay

Jackie Robinson and the Struggle for Equality in Baseball Baseball has always been known as America's pastime. But America's pastime, along with America's past, have both been saturated with the brutal force of racism. For hundreds of years, from the time of slavery until the middle of the 20th century, African-American children rounded up their friends and headed to the baseball diamond. There, for thousands of young black players, the smell of the grass, the cloud of dust that formed when running the ninety feet between bases, and the feeling of safely sliding into homeplate for a run marked the glimmer of fun and excitement in an otherwise dreary day. However, due to the color of their skin, black children were not awarded these luxuries. For aspiring black ballplayers, a baseball field with bats and actual baseballs would be a dream come true. Instead they were forced to play with rocks and sticks in an alley or run-down sandlot. But this would never stop them, the thrill and joy of baseball was too great. When playing, it seem ed as if all their worries and fears floated away and only one thing mattered...baseball. Baseball was their escape, their livelihood, and the topic of all their hopes and dreams. For young black ballplayers, baseball was much more than a game. The word aspiring must also be clarified. See, for black players, one undeniable truth was always present. No matter how good you were, no matter how many homeruns or stolen bases you had, how hard you hit the ball or how fast you threw the ball, no matter if you had the ability to play with the best of the best, Ty Cobb, Babe Ruth, and Mickey Mantle, there was one thing you never had...the right skin color. The word aspiring did not exist in the... ... In 1972, Jackie Robinson died, but his legacy never will. Today, the effects of Jackie Robinson can be seen wherever one looks. On the covers of Sports Illustrated, ESPN, Rolling Stones, and even the Wall Street Journal, African-Americans are now seen in a much different light than in the fifties. Since Jackie Robinson integrated baseball in 1947, black society in America has truly broken barriers. Although arguable, it is my contention that the 54 years after the first day Jackie Robinson stepped up to the plate was the best 54 years in African-American improvements of all time. More importantly than improvements in black America, are the improvements in all of America, in every facet of life. Jackie Robinson was not only great at playing baseball, but also great at playing life. Quoting the recent Nike advertising campaign, "Thank you Jackie Robinson."#

Sample Interview Paper

A lot of student's can't afford to move away from their families. What are the common roles within the family system? Wife- domestic responsibilities as well as caring for the family Husband- work during the day-go out at night (on the town-drinking) Children-Help around house, work as soon as they are able (usually beginning around age 12), If lucky they are able to attend school What are the gender roles? Both in the home and in general)? Men have a much higher status. They are the leader of the household and make all of the ‘family' decisions Women are granted very little respect. They usually do not work outside the home and their pollens are usually not validated. What are the main religions? Roman Catholicism – occasional practices of tribal religions What holidays are celebrated and how? New Years- dress as famous people; blow up scarecrow filled with fireworks 10th of August; Independence- drinking and partying What is a typical day like?Men get up early and go t o work (generally labor Job) Women get up early to prepare breakfast, get children ready and begin chores Children (if lucky get to go to school) get up and go to work (chores/labor) Long lunch break (1-3) Family eats together and takes a nap or ‘siesta' goes until about 7 late dinner (around 8 dock) with families What types of foods are common? Work/school Several Course meal (wealthier families)- begin with coffee/appetizer Rice, potatoes, meats-?loom Finn (similar to steak)-?often times grown by the family One course meals for poorer families How do people handle conflict?Very expressive; late at night the men are drinking, leads to more violence Taught to be very vocal-discuss heavily What are the education systems like? Not everyone gets to go to school – some have to help family Show more respect towards teachers- don't want to get into trouble, see school as a privilege and don't want to lose it Not as many restrictions on discipline (hitting or ‘striking') -doesn't mean it happens the time Is anyone given more respect than others? Elders and males How is America viewed?The Projects view them very positive because they understand that Americans come to help them Very envious, everything Americans do is great- view Americans as ‘better than they are' -mimic our actions and lifestyles Of America – don't understand that we also have our own problems-not everyone is rich Of Equator (hot)-?rarely gets over 75 degrees -â€Å"third world†- poor families that need financial help What do people enjoy doing in their free time? Men drink Soccer and Volleyball- Play and watch the World Cup and Ecuador professional team Play outside- kids do not have T.V and very rarely a radio Is there anything else that you would like to tell me about the culture? Country- inside the borders you have mountains, Jungle, and beaches all within hours weather is generally nice throughout the entire year People- They are very friendly Quite a few A mericans either living or visiting there Cultural Inferences A collectivist culture, such as Ecuador, can be defined as a culture that places â€Å"emphasis on the group's wants, needs, and desires. People of Ecuadorian culture are defined by their relationships and are connected to others† (Staten).Although the men are given distinct individual privileges and do not always consider the opinions of others, the whole culture of Ecuador embraces more of a collective approach. One specific example is that the children often times do not go to school so that they can help out the family either by working around the house and in the yard, or by getting a Job to provide a little extra income. This may seem as more of an economic issue, but it is the belief system associated with the situation that illustrates a collectivist approach.Children understand that it is an honor to attend school and would love to do so, but they are ultimately concerned with the benefits of the entire fam ily, not just themselves. Therefore, knowing that it will help the family makes it relatively easy to give up the opportunity to further their education. While collectivist values are very apparent in Ecuador, there are also illustrators of a very individualistic view. As mentioned above, the males in Ecuador are a prime example of individualism. As defined, individualistic values place â€Å"emphasis on the individual's wants, needs and desires.A person is defined by their personality and is separate from others† (Staten). Men in Ecuador are given, and grow to expect a much greater deal of respect. They do not have to check in with anyone, and are free to make decisions based on their individual feelings and beliefs (even if the decision affects a number of people besides themselves). When the men come home from work they do not help out with the family or around the home either. It is not unusual to find men out late at night â€Å"unwinding† after a long day, illust rating how they deliberately take care of themselves first. Ales. Not only is this applied to men, but also to elders. They make decisions without consulting others and no one questions their authority. One specific example of vertical power can be found in the fact that women are legally obligated to practice total obedience towards their husbands. If respect is not given to a certain individual, domestic violence is a common response and is not considered a criminal code (Guidance). Also illustrating vertical values, students view the school system and their education as an opportunity not to be taken advantage of.Therefore, they give up-most respect to their teachers and do not misbehave in class (talking out of turn, Ewing late or disrespectful, rough-housing etc). The premium is placed on memorization and lecture with very large class sizes. This means that students are not given one on one attention, and instead have a ‘nodding acquaintance' with their teacher. The prima ry goal of secondary education is the development of economic and social mobility so youth are prepared and able to assume positions of leadership in society (showing importance of rank).Also, in order to qualify for one of the nine institutions students need to score high on the admissions test, thus ranking dents with their peers and promoting a competitive atmosphere (Wilson). Specifically looking at the classroom conduct that children are taught to obey, it is also easy to detect a restrained cultural value. As seen in the classroom and also in the definition of restraint, â€Å"people are expected to learn to control their emotions, which is a sign of maturity' (Staten). Speaking up against the teacher is absolutely unheard of and results in very careful use of language and analysis by the students.The students are not the only ones who practice restraint though. The teachers liver a class session full of facts, theories, and reflections, leaving little to no time for discussi ons or most forms of expression. The classroom is calm and controlled, leaving little room for the unexpected, or unwanted. Restraint does not stop in the school system, but extends to various aspects of life. For example, if a woman chooses an occupation in the business field she must take extra precaution and find an appropriate balance between appearing ‘pushy and professional.During the initial greeting, both men and women will refrain from contact and will reserve kissing (once on each check) for the elderly and the young. Typically, men will greet with a firm handshake and women will greet with a soft hand-touch (once again showing that women must refrain from a ‘powerful' appearance). Also, when having a discussion with someone, it is common knowledge to refrain from talking about politics (specifically the government and possible difficulties with their neighboring countries).These practices show that people are expected to hold off on emotional expression and in stead show self-control to appear ‘professional' (Foster). As discussed above, there is an obvious cultural value in the area of gender differences. An emphasis is placed on unambiguous sex-roles and women/men are viewed different physically, psychologically, and socially. Men work outside the home and are the initial providers for the family, contributing the main income and making the family decisions.Women very rarely work outside of the home and are expected to be capable of working in areas such as weaving, cooking, cleaning, child care and yard work (preparation and harvest). Even children are raised with specific gender-based chores and early occupations. While young, little boys will often complete their duties souse with the cooking, sewing, and cleaning. For extracurricular activities boys are allowed to learn music and play instruments while girls are only allowed to sing and dance along with the provided music.As they grow older, boys will often find a Job around a ge 12 (usually labor based) to help support the family financially, while girls will often enter the sexual union (have children and take care of their husband) by age 12-13 (Brine). The cultural values of Ecuador do display a degree of structure between individuals of varying ‘status,' but values of flexibility are also very prevalent n day to day life. During casual or leisure time the notion of time' is not always viewed as a necessity. Lunch dates and evening get-together are set around flexible times and it is not considered ‘rude' to show up late (15-20 minutes).Lateness in Ecuador however, has become such a problem that the government has been forced to get involved. In a recent interview with President Lucia Guttering he stated â€Å"We have to be on time for the sake of God, the country, our people and our consciences! † (â€Å"Don't Be Late.. â€Å"). This ‘problem' is being dealt with, but remains as a prime example of their flexible lifestyle. Flexibility is a value that is also tied directly to family life. Families and individuals need to remain flexible when determining how to earn their income. Many families are not extensively wealthy and live off of their crops or products sold at the market.However, there is always the chance that the crops will not turn out, or the products will not be sold and so families are often times willing and open to finding additional sources of income. The children understand and are accustomed to these situations, and therefore remain very flexible with any of their future plans. While helping around the house they may not have set chores, but instead help out with whatever is necessary at that moment. As they grow, some might have the opportunity to attend school, while others may have to stay at home.Even if they are granted the chance to go to school, children understand that they need to be flexible in case their family needs them at home, resulting in withdraw from their classes. C learly, the idea of flexibility is taught from an early age and carried out though adulthood. Intercultural Comparison: Matt was a key person to interview. Not only did he grow up in Ecuador and embrace the culture and values, but he has also experienced a considerable amount of his life in America. Through the interview he gave very qualified information about the people, customs and traditions of Ecuador.Then, following the interview we discussed some of the similarities and differences that are apparent between Ecuadorian culture and American culture. It seems through resources and Mat's personal experience that both Ecuadorian and American cultures have a wide variety of situational communication â€Å"dos and don't. † Both cultures have casual and professional styles of communication, both appropriate for different events. The greatest differences between the two cultures and their forms of communication are the use of expressive communication (greetings in particular) a nd the expectations based on status differences.In American culture, people rely a great deal on the use of expression, specifically person (someone they have previously met) without the use of their body or exaggerated facial features, it would most likely be very difficult or nearly impossible. In America we often times greet others with a hug, a large smile, and possibly a ‘handshake' specific to our relationship. The American culture values expression within our communication from beginning to end, an aspect that differs with that of the Ecuadorian culture. In Ecuador, people are fairly restrained with the use of actions and expressions, producing a more subtle greeting.Even people who are very excited and happy to see one another will be more formal and calm, most often extending Just a friendly handshake. In Ecuador it has been clearly stated that there is a strong vertical structure throughout not only the home but through the community. This differs greatly from Americ a, the ‘land of equality. If a woman in Ecuador was to be told she can't do something because of her gender (especially if told from her husband) she would most likely accept this as an understandable explanation.However, if an American woman was told that something was being withheld from her simply because of her gender she would most likely sue the company or individual for discrimination. This difference is also very apparent in the school systems. Children in America give a degree of respect towards their teachers, but as they advance the respect seems to dwindle until student/teacher relationships become so casual that they are implementing their own ‘handshake' upon greeting, and comparing plans for the upcoming weekend. In Ecuador, respect is expected – even more so as you advance.Students give total reverence to their teachers and would not even consider crossing any questionable behavioral or communication boundaries. Clearly, Ecuador and America have so me clear cultural differences, but those differences are what make each country unique. The differences between the two cultures do not have to serve as a boundary, but rather a bridge if researched and dealt with properly. All human beings are alike. As Matt explained, one of the greatest misunderstandings is the quality of life (materially) in both countries.Both countries have people who are rich, and people who are poor. In both countries people relate to their families, work to support themselves and loved ones, and most importantly, people in both countries all need some source of communication to survive. The key is broadening our knowledge base about what communication is– not only in our own culture, but around the world. Coming to understand and appreciate the various values found in other cultures will not disconnect us from one another, but will make world-wide communication stronger and more effective.

Analysis Of Love Song By Alfred Prufrock - 747 Words

â€Å"Soon I’ll be sixty years old will I think the world cold or will I have a bunch of children who will warm me.† (7 Years, Lukas Graham). Being old questions arise about the achievements made, what to do next, what is the meaning of life, is loneliness enviable? T.S. Eliot a poet from the early 1900’s suggests answers to these through his poem Love song. The text is told through an elderly man named Alfred Prufrock, he is questioning his own life about what he has done and fail to do with the time he has been alive. Feeling sorry for himself Prufrock suggest answers and reasonings to what it really means to be alive but falls short on happiness every time. Prufrock is lacking happiness for three reasons, second guessing himself to the point†¦show more content†¦Understand that confidence is the key to happiness no matter how bad a situation should seem, if there is trust in self there is a point to push on and move forward. Clearly, Prufrock needs to focus on confidence about his life and current state of being. Finally, Prufrock needs focus on what is in front of him and let the past stay in the past. There are two time in the story where it says, â€Å"Talking of Michelangelo† (Line 14 36). Upon the first time, this was brought up he was referring to women at a strip club talking about him when he was younger and the â€Å"good† they saw in him. The second time is the current time as an old man if he were to enter the same strip club the women would be talking of his age, the â€Å"bad†. To reflect on the past in that situation is unhealthy. It is hard to forget the past in which so much has happened but to progress in current life is to look at it as a new experience every time never stop learning. Undoubtedly, Prufrock needs to accept the changes of getting older and the difference from when he was young. Ultimately, Prufrock’s happiness is dependent on, always second guessing himself, lack of c onfidence, and unable to let the past go. If Prufrock were to work on these he would most certainly have a better life and not question himself as much and live life to the fullest until it is gone. Second guessing himself leftShow MoreRelatedThe Love Song Of Alfred Prufrock Analysis1803 Words   |  8 PagesTo many, the allure of poetry lies in the chance to draw our own understandings and conclusions. In this paper, I will be discussing T.S Eliot s The love Song of Alfred Prufrock† in comparison to Allen Ginsberg s A Supermarket in California. The first poem, The Love song of Alfred Prufrock by T.S Elliot, talks about a man who is quite doubtful and insecure about himself who kept questioning whether or not breaking out of his comfort zone was worth it. The second poem, A Super market in CaliforniaRead MoreAnalysis Of The Love Song Of J. Alfred Prufrock1386 Words   |  6 Pagesâ€Å"The Love Song of T.S Eliot† In â€Å"The Love Song of J. Alfred Prufrock† the reader can clearly understand that T.S Eliot is straightforward as one can get within a poem. In the beginning of the poem, one can infer that Prufrock is being used as a facade to convey Eliot’s inner self who is an introvert that doesn’t quite fit in with the modern day society. â€Å"Prufrock† sees his personal life as a burden that he cannot mend while he tries to conform into the middle class society that everyone views asRead MoreCritical Analysis : The Love Song Of J. Alfred Prufrock895 Words   |  4 PagesEssay Two- Critical Analysis Writing a critical analysis is diving into the text. Readers must break down all parts of the text and pin pointing the author s purpose for the writing. A very challenging poem to analysis is T.S. Eliot’s â€Å"The Love Song of J. Alfred Prufrock†. It has been declared that â€Å"The Love Song of J. Alfred Prufrock† started that Anglo-American modernist movement with poetry. The poem was the first poem with American poetry to flow free verse. At the time, it was deemedRead MoreLiterary Analysis Of The Love Song Of J. Alfred Prufrock Essay1336 Words   |  6 PagesA Literary Analysis of T.S. Eliot’s â€Å"The Love Song of J. Alfred Prufrock† T.S. Eliot was one among few poets and authors that dominated the years between the First and Second World Wars. Eliot showed his use of modernism techniques through â€Å"The Love Song of J. Alfred Prufrock†, creating a powerful reputation around the world, particularly as a member of The Lost Generation in the 1920s. Eliot moved to and settled in London where he worked with famous poets including Ezra Pound, and published hisRead MoreAnalysis of The Love Song of J. Alfred Prufrock Essay602 Words   |  3 PagesAnalysis of The Love Song of J. Alfred Prufrock J. Alfred Prufrock constantly lived in fear, in fear of life and death. T. S. Eliot divided his classic poem into three equally important sections. Each division provided the reader with insight into the mental structure of J. Alfred Prufrock. In actuality, Prufrock maintained a good heart and a worthy instinct, but he never seemed to truly exist. A false shadow hung over his existence. Prufrock never allowed himself to actually live. He hadRead More Love Song of J. Alfred Prufrock Essay: An Analysis846 Words   |  4 PagesAn Analysis of The Love Song of J. Alfred Prufrock The general fragmentation of The Love Song of J. Alfred Prufrock is obvious. The poem seems a perfect example of what Terry Eagleton calls the modern transition from metaphor to metonymy: unable any longer to totalize his experience in some heroic figure, the bourgeois is forced to let it trickle away into objects related to him by sheer contiguity. Everything in Prufrock trickles away into parts related to one another only by contiguityRead MoreLiterary Analysis Of The Love Song Of J. Alfred Prufrock1497 Words   |  6 PagesLiterary Analysis of The Love Song of J. Alfred Prufrock The human psyche has perpetually been characterized by a nagging sense of doubt. When one makes the decision to follow through (or, rather, not follow through) with an action, it is unlikely that he does so without questioning whether he made the right choice; this is recurring theme in literature, evident in works such as Crime and Punishment and A Separate Peace. T.S. Eliot’s The Love Song of J. Alfred Prufrock explores the universal natureRead MoreAnalysis Of The Poem The Love Song Of J. Alfred Prufrock1529 Words   |  7 PagesAnalysis of the setting of the poems â€Å"The Love song of J. Alfred Prufrock† and â€Å"Something Whispered in the Shakuhachi† â€Å"The Love song of J. Alfred Prufrock† and â€Å"Something Whispered in the Shakuhachi† are poems written by T.S. Eliot and Garrett Hongo correspondently. Both poems put a great emphasis on the depiction of the narrator’s emotion. The poems are focused on feelings and emotions of their narrators. At the same time, it should noted that a lot of attractive in both poems is given to the settingRead MoreThe Love Song Of J Alfred Prufrock Analysis934 Words   |  4 Pagesyou do something that you love than you will have a deeper desire to continue or to succeed in it. In The Love Song of J. Alfred Prufrock a man doesnt know why his life is so horrible. He wanders the streets of his past looking for why hes life is so dull. The man doesnt know what is wrong with his life, he doesnt understand why life is so hard. T. S. Eliot in The Love Song of J. Alfred Prufrock teaches us about how hard life can be on a single and routine man. Prufrock, the main character, demonstratesRead MoreAnalysis Of The Love Song Of J Alfred Prufrock1007 Words   |  5 Pagesinterrelation between time and decay conveys the transformative impact of industrialisation upon modern society. Modernity altered the human psyche into a detached, fragmentation of its previous form prior to the Modernist world. The Love Song of J. Alfred Prufrock and Preludes provide a poetic representation of how the corrosion of traditionalism preceded a sense of abandonment and isolation which infects individuals within the urban setting. Despite conveying early 20th century receptions of industrialisation

Pet Overpopulation Cause and Effect of Homeless Pets Essay

A harmless visit to the neighborhood pet store turns into a ruthless encounter for me. Every Saturday, Pecan (my dog) and I visit a local pet store to purchase food and treats for her. Pecan and I pass by a dozen of shelter volunteers eagerly showcasing homeless dogs before entering the pet store. Shelter volunteers are special because they are willing to devote their Saturday morning to help homeless pets. On the way I stop and great each volunteer and dog, then I walk away emotionally grieving and trying to holding back tears. My sadness soon turns into anger, when I realize I cannot adopt every homeless pet. The pet population is a increasing crisis in America. In this essay I will discuss the cause and effect of homeless†¦show more content†¦If simply one dog procreates and has five puppies, then if those puppies procreate over a lifetime, the one dog and five puppies will proliferate into a multitude of dogs. The reality is that 75% of these dogs will ultimately en d up in shelters and euthanize. Second, breeders are commonly a starting place for perusing a dog. Purebred dogs acquired from breeders frequently have a absurd price tag. What makes a pedigree dog so appealing? Often, advertising, movies, and social status leads to the desire of a pedigree. A purebred dog is purchased from a breeder as a captivating puppy. Tragically, as the puppy blossoms into a adult it will eventually loose its appeal and inadvertently end up in the shelter. Finally, pet ownership is a lifelong commitment. The adoption of a pet legally makes the owner responsible for that pet. Pet ownership is taken too lightly, pet owners are not devoted to their pets. Pet adoption is much like the adoption of a child. A pet requires affection, guidance, food, refuge, and medical care. A child that is not cared for properly will rebel against his/her parents, so will a dog! Dogs rebel by chewing, urinating and/or defecating indoors and constantly barking for hours. Many dog owner are too assiduous and reluctant to investigate the premise of their dogs unmanageable demeanor. Consequently, the rebellious dog ends up in the animal shelter. Lastly,Show MoreRelatedHow to Save an Animal Life Essay1636 Words   |  7 PagesHow to Save a Life I remember when I was 11 years old and my dog, Happy, was sick with cancer. Since the moment we rescued Happy he was the sweetest, most energetic pet I had ever seen. He remained this way over the many years that we had him, hence, his name. I remember the day we decided it was time to let go. We took Happy to the veterinarian clinic and were taken into a little room. All four of us, my brother, my parents, and I, huddled around Happy as he was lying on the counter. The veterinarianRead MoreThe American Pets Products Association1170 Words   |  5 PagesFor years now, the lives and fate of homeless animals has been at stake. From overpopulation in shelters, abused dogs in mills, kill shelters opening up across the country, and private breeders breeding excessively, animals everywhere are loosing their lives because of these issues. â€Å"There are still more than 70 million homeless pets living in the U.S. Of these 70 million needy animals, only around six to seven million are put into shelters each year,† (Henn). Many of these animals without homesRead MoreI Am A Roger Or Anita Radcliffe1709 Words   |  7 PagesIn a world where you want to be a Roger or Anita Radcliffe, most of us end up being a Cruella De Vil without even knowing it. 101 Dalmatians is a perfect example of why we should spay or neuter our pet(s). Most of us know this cute, somewhat terrifying, Disney movie where 15 innocent puppies get stolen by the evil Cruella De Vil for their furs. They end up escaping, along with the rest of the pups stolen from other homes, to find one loving home. But imagine this, imagine if the place they endedRead MorePersuasive Essay On Shelter Dogs1109 Words   |  5 Pagesconditions in which they live. It is under these unsanitary and horrid circumstances that sickly male dogs are forced to mate with sickly females to produce sick puppies that live in the same filth and squalor without medical care until sold to pet shops. In turn, pet shops sell the pup pies to buyers who never see or are told about the puppys disgraceful beginning. Those beginnings combined with the health and welfare of the parents often pave the way for higher medical costs over the life of the dogsRead MoreStray Animals And Cats And Dogs987 Words   |  4 Pagesnumber of stray animals both homeless and stray and dogs in Baton Rouge. While this might be somewhat true in some cases, I have come across many animals lose and running the streets. The problems is less that of the truth that strays and more of roaming cats and dogs. Seven to ten million animals both lost and abandoned are in shelters or will end up in one. Statistics show that every twenty to thirty seconds an animal is lost or thrown out. By taking the time to get your pets spayed or neutered it isRead MoreUrbanization of Lagos6093 Words   |  25 Pages†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 23 URBANIZATION Due to the large numbers of immigrants from the surrounding rural areas desiring to improve their economic positions, the city is flooded with people seeking employment and cannot sustain all of them. This causes many of the city dwellers to resort to informal employment such as cattle broking, recycling and street vending. This in turn keeps a great number of these people leaving below the poverty line and in turn families cannot afford to send their children

The Most Important Aspect Of Information - 2519 Words

Research is the most important aspect of information. It takes a significant amount of research to verify facts. However, research has also been modified, skewed, and reworded in the favor of political groups, world leaders, local politicians, and any special interest groups trying to advocate one side or the other. It takes a lot of motivation, discipline, and close observation to be effective in the realm of research. Facts are primary. Getting facts takes time and detail. One must be able to articulate what one is researching, while finding out the facts. This process includes giving multiple definitions, providing data and resources, and essentially anything one can do to avoid having their words manipulated by special interest groups. Within this paper, three articles with different methods of research will be analyzed. They all are different from one another. Each article is within its’ own category. One is a qualitative study, the other is a quantitative correlational study, and the last is a treatment outcome study. In addition, in order to understand the explanation of these studies, it’s necessary to give a definition of what each study means. For example, qualitative study, according to the California State University Long Beach student website, is aimed at gaining a deep understanding of a specific organization or event, rather than a surface description of a large scale of a population. It aims to provide an explicit rendering of the structure,Show MoreRelatedInformation Assurance : Most Important Aspects And Considerations Essay1543 Words   |  7 Pages Information assurance: Most important aspects and considerations By Andrew Irechukwu, Jakiha Johnson, Akil Kelly, Megan Gilliam COSC 432 Professor Lamma References: Principles of Information Security, Fifth Edition December 12, 2016 Technology has grown tremendously over the past few decades. 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Management Research in the Hospitality free essay sample

The hostile-adoption environment (Cooper, 2006). This is especially characteristic of vocational businesses and small businesses, since the application of KM demands a large amount of time and money. 3. No clear applicability for hospitality and tourism service and inter-organizational perspectives (Grizelj, 2003). Since the concepts of KM are developed largely from a manufactured and multinational perspective (Nonaka Takeuchi, 1995), it has failed to take many aspects of hospitality and tourism services into account. Grizelj (2003) points out that KM concepts do not bring up the hospitality and tourism issues based on networks and lack an inter-organizational perspective. 1 In order to remain competitive, hospitality and tourism companies must adopt the KM approach (Ruhanen Cooper, 2004). As customers become more experienced at finding the best deals for hotels, restaurants, travel agencies, and tourist destinations, the hospitality and tourism organizations face increasingly intense worldwide competition. Considering the severe competition and the nature of the industry, employees and managers have to acquire more knowledge, in order to consistently provide the best deals and service to customers. What is more, customers’ preferences can be various and changeable, requiring employees and managers to understand the changes and continue to provide the best experience (Hallin Marnburg, 2008). However, the question often posed is: What kind of knowledge should be obtained in order to gain competitive advantage (Ruhanen Cooper, 2004). In recent years, research on KM topics has become more and more popular. However, the contributions of research on KM in the hospitality and tourism industry are limited (Pyo, 2005; Ruhanen Cooper, 2004). Much of the published KM research on tourism and hospitality topics fails to identify possible outcomes (Ruhanen Cooper, 2004), while other research focuses only on anecdotal case studies and make no contribution to the academic field or the industry, as the studies are mainly company and operationally focused (Cooper, Shepherd and Westlake, 1994; Ruhanen Cooper, 2004). Bouncken and Pyo (2002) indicated that most of the studies on hospitality and tourism KM are not empirical, but conceptual and practical. They believe this tendency is because of the short history of research on KM in the industry. Hallin and Marnburg (2008) reviewed empirical research on KM in the hospitality and tourism industry before 2006. They provided the first survey of empirical KM research in the hospitality and 2 tourism field, and suggested that the published empirical research studies lacked theoretical foundation and methodology, and that there is a great need for further empirical KM research in the hospitality and tourism context. Purpose of the Study The purpose of this study is to identify research trends and direction of scholarly research in hospitality and tourism KM and analyze the potential contributions of published scholarly studies via systematic content analysis. This study will analyze KM research articles focusing on hospitality and tourism, such as the use of KM in the hospitality workplace. The research objectives are as follows: 1. Carry out a content analysis of the related literature between 2006 and 2010 (the period before 2006 was covered in the study by Hallin and Marnburg (2008)), 2. Compare the new findings with Hallin and Marnburg’s findings to determine the current direction of KM research and identify any changes in the pattern of research studies. For example, Hallin and Marnburg assert that empirical KM research is limited prior to 2006. This study seeks to identify changes in methodologies employed by the articles included in the period studied. 3. Tabulate KM related research methodologies used and subject matters in the hospitality and tourism studies to identify research trends. Given the research objectives listed above, three research questions have emerged after an initial review of related literature: 1. Is the knowledge management research in hospitality and tourism still limited in terms of empirical research? 3 2. What are the current research trends and direction in terms of methodologies used? 3. What are the current research trends and direction in terms of subject matters? Significance of the Study An initial review of existing research literature on KM studies reveals that there is no comprehensive content analysis of such studies focusing on hospitality and tourism. With the exception of Hallin and Marnburg’s study (2008), there is no empirical review of scholarly journals that identifies KM research articles focusing on hospitality and tourism. Moreover, no study to date has replicated Hallin and Marnburg’s content analysis study or documented the progress of hospitality and tourism KM research since 2006. Thus, there is a need for content analysis of research literature to identify the current direction and trends of published KM research in hospitality and tourism. This study aims to give a comprehensive review and identification of hospitality and tourism research articles that focus on KM. Content analysis is used to identify research methodology, year of publication, source of the contribution and other descriptive characteristics. 4 CHAPTER 2 REVIEW OF RELATED LITERATURE Introduction The literature review consists of three sections: knowledge, knowledge management (KM), and the importance of and barriers to applying KM. The first section reviews the background of knowledge as a field of study, and different categories of knowledge are discussed. The second section deals with the concept and history of KM and reviews KM research in the hospitality and tourism industry. The third section identifies the importance of and challenges for KM applications in the hospitality and tourism industry. Knowledge Knowledge is the most significant asset of an organization (Buckley Carter, 2002). Burton, DeSanctis, and Obel (2006) define knowledge as â€Å"information that corresponds to a particular context† (p. 92). Petkovic and Miric (2009) consider this definition to be of great importance as it makes clear the difference between information and knowledge. Knowledge is composed of many related groups of information, while not every piece of information can be regarded as knowledge. Only those pieces of information which help to improve the level of organizational learning can be considered as knowledge. Knowledge can be stored in many forms, including documents, books or human minds. Each of these forms of knowledge can be used to indicate the knowledge of a business regarding products, service, customers and competitors (Petkovic Miric, 2009). The lowest to highest levels of knowledge are data, information, knowledge, understanding, and wisdom. 5 Categories of Knowledge There are several different forms of knowledge. Whitehill (1997) includes a typology of knowledge: know how (habitual knowledge), know what (encoded knowledge), know who (collaboration knowledge), know why (scientific knowledge), know when and where (process knowledge), and care why (communal knowledge). However, Scott and Laws (2006) pointed out that this kind of typology neglects problems of ownership. At an organizational level, Zack (1999a) distinguishes between three kinds of knowledge: core knowledge, which is the primary understanding of the company in the industry; advanced knowledge, which is the knowledge necessary for distinction by companies in the industry; and innovative knowledge, which is knowledge used by the company to develop new products and affect the dynamics of the industry. This kind of knowledge classification requires employees and managers not only to know things, but also to take action (Zack, 1999b; Shin, Holden, Schmidt, 2001). Of all the different categorizations of knowledge, the system described by Polanyi (1966) is the most influential. Polanyi differentiates between tacit knowledge and explicit knowledge. Tacit knowledge is personal and complicated, and is about physical capabilities, skills, and values that developed through experience (Leonard Sensiper, 1998). Explicit knowledge, on the other hand, can be easily codified and transferred into books, reports and documents (Lathi, 2000). Unlike explicit knowledge, tacit knowledge is difficult to formalize, interpret and transfer from one person or group to another (Shaw Williams, 2009). It should come as no surprise that tacit knowledge is given much more attention, Polanyi (1966) explains, since tacit knowledge is obtained and learned through intuition and experience rather than through reasoning and observation. Shaw 6 and Williams (2009) believed that it is because tacit knowledge is so difficult to imitate that makes it a key means by which companies gain a competitive advantage. Knowledge Management The Concept of Knowledge Management While the definition of KM is still developing (Penrose, 1959; Polanyi, 1958; Simon, 1968), the philosophy remains a simple one: Use knowledge to gain competitive advantage (Davenport Prusak, 1998). As a competitive tool, the essence of the KM process is to identify, capture, transfer and share relevant knowledge, ensuring that organizations increase competitiveness and obtain maximum benefits (Bahra, 2001). Companies use benchmarks to examine, understand and compare their work performance with that of their key competitors (Lee, 2008). Training to employees, information systems and KM are the most common benchmarks criteria. And the process of KM is often connected with organization goals. Moreover, human capital is a valuable asset to organizations and the fundamental function of KM is to management this valuable asset in the organizations. Dosi, Nelson and Winter (2002) have determined that there is increasing agreement on the definition of KM. They point out that practitioners and academics view the meaning of KM differently. Academics consider KM to be a complex combination of subjects, including information technology, business administration, and management. Practitioners, by contrast, see KM as a way to leverage knowledge within a company in order to meet business goals, such as achieving competitive advantage and maximum profit (Dosi et al. , 2002; Nonaka, 2008). 7 KM is considered a competitive advantage because it is a tool for organizations to improve organizational productivity, creativity, reputations, innovation and ultimately enhance organizational profits (Ward Le, 1996). KM improves productivity by better utilizing intellectual capital, reducing costs and improving efficiency (Sherman, 2000). There are three kinds of intellectual capital: human, customer and structural capital. Structural capital means all other capital expect human capital, such as hardware, software and patents (Edvinsson Malone, 1997). The History of Knowledge Management There are three clear phases in the development of KM, starting with information systems and developing into knowledge society (Sveiby, 2001). The first phase, beginning in the 1960s, focused on information technology (Tuomi, 2002). During this phase, organizations developed ways to use the large amount of available information to improve productivity. In the second phase, during the mid-to late 1980s, businesses had become more market-driven than production-driven. During this period, when the awareness of market and service quality was greatly increased, customers began to seek the best deals on products and services (Jafari, 1990). During this phase, some organizations became highly competitive using KM initiatives such as tapping knowledge stocks (Cooper, 2006; Sveiby, 2001). The third phase began in the mid- to late 1990s, and has continued into the present. In this phase, due to the distribution, production and use of information, there has been a new shift from an information-based to a knowledge economy (Jones, 2001). With the development of technology, innovation and new products/services are introduced in this knowledge economy. Of these three phases, 8 Cooper (2006) believes that the third â€Å"has the most† to offer to the hospitality and tourism industry (p. 50). Knowledge Management Applications Kabene, King and Skaini (2006) state that there are six areas of KM applications: transactional, asset management, process based, analytical, innovation and developmental. Ward and Le (1996) believe E-learning is one of the most imperative KM approaches, as it allows the employees to have the training anywhere at any time. Yahya and Goh (2002) point out generally there are two KM approaches. They are centralized KM and decentralized KM. They also introduced two companies: SevenEleven in Tokyo and BP. Seven-Eleven is an example of centralized KM approach, and this centralized KM relies on a central system to capture and store all the available knowledge. BP, which uses the decentralized KM approach, focuses on knowledge sharing in the organization. E-learning, a computer-based training, has been introduced to many hospitality and tourism companies. Hospitality and tourism companies use E-learning to enhance customer service and information management. For example, Holiday Inn uses computer technology to investigate the needs of training and let employees to choose training schedules and contents. Although E-learning can be beneficial to organizations, some small and mid-size organizations may face challenges in applying it. Small or mid-size organizations are not able to afford the computer technology systems (Harris, 1995). Call (2005) introduces the KM system adopted by Ritz-Carlton Hotel. This KM system consists of best service and practices from employees in each department of the 9 hotel and is updated annually. The hotel management views the employees as the most crucial component of KM. Furthermore, Singapore Airlines invested a lot of money on improving its knowledge networks. It used this system to predict the flight tickets supply and demand. This welldeveloped knowledge network help the airline company maximize tickets sales (Goh, 2007). Knowledge Management Research in the Hospitality and Tourism Industry Since the 1990s, KM has become a popular topic for researchers. However, the hospitality and tourism industry has not followed this trend until recently (Cooper, 2006). KM is primarily thought of from a multinational and manufacturing perspective, therefore, it fails to consider many aspects of the hospitality and tourism industry (Nonaka Takeuchi, 1995). Unlike other industries, hospitality and tourism companies need to work with a variety of other industries, such as the service industry, to work out the service products (Hallin Marnburg, 2008). As a result, when working in a hospitality and tourism context, KM concepts need to be extended to consider interorganizational issues. Cooper (2006) notes that the two approaches of the academic and the practitioner should be combined into a single and clear definition: for the hospitality and tourism sector, KM is the process of gaining competitive advantage by allocating knowledge assets within companies. Employees are very important to hospitality and tourism organizations. Employees performance has a huge impact on organizational performance. Also the performance of employees can greatly affect the implication of KM. In order to effectively adopt KM approach to organizations, human resource needs to foster a KM culture that encourages 10 KM applications. Yahya and Goh (2002) examined the relationship between human resource and KM, and found that training and performance appraisals are greatly associated with KM. What is more, organizations use KM approach to retain employees and enhance customer satisfaction (Cooper, 2006). Hospitality and tourism knowledge is heavily labor dependent and employees use their knowledge in providing thebest experience for customers, therefore, it is crucial that companies use KM approach to retain employees and customer satisfactory. Customer satisfaction and loyalty are the most important factors to the success of a hotel. Hospitality and tourism employees have direct contact with customers. It is especially important for employees to have the knowledge about customer preferences and how to provide the best service (Bouncken, 2002). Scholars point out that KM can greatly influence training. Delaney and Huselid (1996) pointed out that organizations should align training with the goals and strategies of the organization. The purpose of training is to share knowledge with employees, who can use it to improve performance (Frash, Antun, Kline, Almanza, 2010). KM can help human resource specialists identify training needs in order to provide the right training to the right person. Training in hospitality and tourism organizations is imperative, as the majority of employees have direct contact with customers and organizations want to ensure that employees provide service that will attract new customers and retain returning customers (Nightingale, 1985). However, it is crucial for hospitality and tourism companies to decide the proper training method to meet the objectives. Because of the 11 budget, time and availability of training personnel, sometimes training do not solve the specific training problems (Froiland, 1993). Researchers agree that KM enables employees to be innovative about the company’s products and services. In order to be competitive, hospitality and tourism organizations need to produce new products and be creative about service (Cooper, 2006). By acquiring, sharing and transferring the required knowledge, KM leads employees to be creative, ultimately leading organizations to gain competitive advantage (Bouncken, 2002). Although the studies on KM in the hospitality and tourism sector have been limited, the businesses in the industry are increasingly reliant on the KM approach to improve performance and gain competitive advantage (Leiper, 2004). Due to the increased use of information technology (IT) and systems, hospitality and tourism services have become knowledge-based. Sheldon (1997) notes that the hospitality and tourism sector is one of the largest users of IT. As a result, it is imperative for hospitality and tourism organizations to encourage and learn from KM research in order to distinguish an organization from its competitors. Importance of and Barriers to Applying Knowledge Management Many scholars believe that the KM approach is a crucial tool for hospitality and tourism companies wishing to gain competitive advantages (Cooper, 2005; Jafari, 1990). In light of rapid changes to the economy, hospitality and tourism companies are facing serious problems: increasing operating uncertainty, changing customer preferences, shorter service product life cycles, and complicated intrusive constraints. KM is an important solution to those problems (Scott Laws, 2006). 12 By following the knowledge management approach, companies can make better plans for the future, reach a better level of decision making, and ultimately increase competitiveness and gain maximum benefits (Cooper, 2002; Roos Roos, 1997). Other industries, such as the space and computer industries, have been using KM tools for a long time. Many successful corporations have even set up research and development departments for collecting and analyzing data (Gupta McDaniel, 2002). These data can help corporations to acquire useful information with which to make short-term and longterm decisions. Therefore, KM is the key to gaining competitive advantage. Because hospitality and tourism organizations face a more complicated reality than other organizations (Lemelin, 2006), these organizations should also engage in KM processes. The literature on KM fails to consider many hospitality and tourism issues (Grizelj, 2003). KM research therefore needs to be improved to meet the specific requirements of the hospitality and tourism industry. Furthermore, managers are often faced with too many unclear and complicated KM concepts and implementation processes (Bouncken Pyo, 2002; Yun, 2004). Delphi, conducting a survey about knowledge management with its practitioners, found that the future of KM would be greatly influenced by the practitioners’ ability to prove its benefits, obtain management support, and recognize the core knowledge (Plummer Armitage, 2007). Simply understanding the process of KM does not lead to gaining competitive advantage and generating profits. Knight and Howes (2003) think that the applications of KM are to improve business performance and meet the corporate missions. As a result, it is important to establish the connection between business strategy and KM in the early planning stages in order to apply KM system in all business operations and plans (Wiig, 13 1997). In this way, the best possible knowledge can be made available at every level of activity. Two more barriers to KM application are cost and time. The KM process requires a change in management, and companies have to put a huge amount of money into the process and wait for the results (Cooper, 2006). Hospitality and tourism organizations are kept busy with daily jobs, and may not have time for identifying and planning from the available knowledge. Although it is easy to accumulate information in hospitality and tourism organizations, employees and managers, especially those from small and midsize companies, cannot easily derive the relevant information from all the information available to them (Gupta McDaniel, 2002). Finally, the very nature of the industry poses a challenge to the transfer of knowledge in the hospitality and tourism sector (Cooper, 2006). Davenport and Prusak (1998) and Hjalager (2002) demonstrate that different cultures and different community practices lead to be a lack of reliance between the knowledge producer and those who use the knowledge. KM research is of primary importance to the hospitality and tourism industry and will benefit hospitality and tourism organizations. KM research can help companies adopt KM processes in their daily work and enhance the level of organizational learning. It may also have direct applications to business operations. The consensus among researchers is that KM research should continue to improve the issues described in previous studies.