Saturday, December 28, 2019
Pet Overpopulation Cause and Effect of Homeless Pets Essay
A harmless visit to the neighborhood pet store turns into a ruthless encounter for me. Every Saturday, Pecan (my dog) and I visit a local pet store to purchase food and treats for her. Pecan and I pass by a dozen of shelter volunteers eagerly showcasing homeless dogs before entering the pet store. Shelter volunteers are special because they are willing to devote their Saturday morning to help homeless pets. On the way I stop and great each volunteer and dog, then I walk away emotionally grieving and trying to holding back tears. My sadness soon turns into anger, when I realize I cannot adopt every homeless pet. The pet population is a increasing crisis in America. In this essay I will discuss the cause and effect of homelessâ⬠¦show more contentâ⬠¦If simply one dog procreates and has five puppies, then if those puppies procreate over a lifetime, the one dog and five puppies will proliferate into a multitude of dogs. The reality is that 75% of these dogs will ultimately en d up in shelters and euthanize. Second, breeders are commonly a starting place for perusing a dog. Purebred dogs acquired from breeders frequently have a absurd price tag. What makes a pedigree dog so appealing? Often, advertising, movies, and social status leads to the desire of a pedigree. A purebred dog is purchased from a breeder as a captivating puppy. Tragically, as the puppy blossoms into a adult it will eventually loose its appeal and inadvertently end up in the shelter. Finally, pet ownership is a lifelong commitment. The adoption of a pet legally makes the owner responsible for that pet. Pet ownership is taken too lightly, pet owners are not devoted to their pets. Pet adoption is much like the adoption of a child. A pet requires affection, guidance, food, refuge, and medical care. A child that is not cared for properly will rebel against his/her parents, so will a dog! Dogs rebel by chewing, urinating and/or defecating indoors and constantly barking for hours. Many dog owner are too assiduous and reluctant to investigate the premise of their dogs unmanageable demeanor. Consequently, the rebellious dog ends up in the animal shelter. Lastly,Show MoreRelatedHow to Save an Animal Life Essay1636 Words à |à 7 PagesHow to Save a Life I remember when I was 11 years old and my dog, Happy, was sick with cancer. Since the moment we rescued Happy he was the sweetest, most energetic pet I had ever seen. He remained this way over the many years that we had him, hence, his name. I remember the day we decided it was time to let go. We took Happy to the veterinarian clinic and were taken into a little room. All four of us, my brother, my parents, and I, huddled around Happy as he was lying on the counter. The veterinarianRead MoreThe American Pets Products Association1170 Words à |à 5 PagesFor years now, the lives and fate of homeless animals has been at stake. From overpopulation in shelters, abused dogs in mills, kill shelters opening up across the country, and private breeders breeding excessively, animals everywhere are loosing their lives because of these issues. ââ¬Å"There are still more than 70 million homeless pets living in the U.S. Of these 70 million needy animals, only around six to seven million are put into shelters each year,â⬠(Henn). Many of these animals without homesRead MoreI Am A Roger Or Anita Radcliffe1709 Words à |à 7 PagesIn a world where you want to be a Roger or Anita Radcliffe, most of us end up being a Cruella De Vil without even knowing it. 101 Dalmatians is a perfect example of why we should spay or neuter our pet(s). Most of us know this cute, somewhat terrifying, Disney movie where 15 innocent puppies get stolen by the evil Cruella De Vil for their furs. They end up escaping, along with the rest of the pups stolen from other homes, to find one loving home. But imagine this, imagine if the place they endedRead MorePersuasive Essay On Shelter Dogs1109 Words à |à 5 Pagesconditions in which they live. It is under these unsanitary and horrid circumstances that sickly male dogs are forced to mate with sickly females to produce sick puppies that live in the same filth and squalor without medical care until sold to pet shops. In turn, pet shops sell the pup pies to buyers who never see or are told about the puppys disgraceful beginning. Those beginnings combined with the health and welfare of the parents often pave the way for higher medical costs over the life of the dogsRead MoreStray Animals And Cats And Dogs987 Words à |à 4 Pagesnumber of stray animals both homeless and stray and dogs in Baton Rouge. While this might be somewhat true in some cases, I have come across many animals lose and running the streets. The problems is less that of the truth that strays and more of roaming cats and dogs. Seven to ten million animals both lost and abandoned are in shelters or will end up in one. Statistics show that every twenty to thirty seconds an animal is lost or thrown out. By taking the time to get your pets spayed or neutered it isRead MoreUrbanization of Lagos6093 Words à |à 25 Pagesâ⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ 23 URBANIZATION Due to the large numbers of immigrants from the surrounding rural areas desiring to improve their economic positions, the city is flooded with people seeking employment and cannot sustain all of them. This causes many of the city dwellers to resort to informal employment such as cattle broking, recycling and street vending. This in turn keeps a great number of these people leaving below the poverty line and in turn families cannot afford to send their children
Friday, December 20, 2019
The Most Important Aspect Of Information - 2519 Words
Research is the most important aspect of information. It takes a significant amount of research to verify facts. However, research has also been modified, skewed, and reworded in the favor of political groups, world leaders, local politicians, and any special interest groups trying to advocate one side or the other. It takes a lot of motivation, discipline, and close observation to be effective in the realm of research. Facts are primary. Getting facts takes time and detail. One must be able to articulate what one is researching, while finding out the facts. This process includes giving multiple definitions, providing data and resources, and essentially anything one can do to avoid having their words manipulated by special interest groups. Within this paper, three articles with different methods of research will be analyzed. They all are different from one another. Each article is within itsââ¬â¢ own category. One is a qualitative study, the other is a quantitative correlational study, and the last is a treatment outcome study. In addition, in order to understand the explanation of these studies, itââ¬â¢s necessary to give a definition of what each study means. For example, qualitative study, according to the California State University Long Beach student website, is aimed at gaining a deep understanding of a specific organization or event, rather than a surface description of a large scale of a population. It aims to provide an explicit rendering of the structure,Show MoreRelatedInformation Assurance : Most Important Aspects And Considerations Essay1543 Words à |à 7 Pages Information assurance: Most important aspects and considerations By Andrew Irechukwu, Jakiha Johnson, Akil Kelly, Megan Gilliam COSC 432 Professor Lamma References: Principles of Information Security, Fifth Edition December 12, 2016 Technology has grown tremendously over the past few decades. Everyday businesses, governments, and everyday people rely on technology for things from banking to communicating with loved ones and business associates. Disrupting this technology can cause majorRead MoreCompetitive Supply Chain Relationship Management Essay1416 Words à |à 6 Pages ADOPTION OF COMPETITIVE SUPPLY CHAIN RELATIONSHIP MANAGEMENT PRACTICES IN ORGANIZATIONS PRACTICES THROUGH COMPETITIVE PRIORITIES. Over the years, the competition landscape for most companies has shifted from the highest-quality, lowest priced product or best performing product to the ability to respond to market needs quickly and get the right product at the right time to the right customer. This has in turn forced organizations to compete with their supply chain. Understanding supply chain managementRead MoreTuskegee University Website Essay1574 Words à |à 7 Pagesnew website displays this on the screen. I can only imagine what a frustration this must be for the incoming freshman. Incoming freshman are perhaps the ones who use the website the most out of the faculty, student body, and alumni. The use of the website is primarily used by incoming freshman to locate majors, important documentation, and residence life. Unfortunately, for the class of 2022, this will not be an easy task. Instead, many individuals will find themselves opening numerous new windowsRead MoreAn Information System1688 Words à |à 7 PagesIntroduction Existence of an information system (IS) department in an organization got recognition as an important asset since two decades back. The main objective of having an IS department in an organization is to process the raw data available as input from organizationsââ¬â¢ resources and transform it into meaningful information as output. Good quality information can be used effectively in managing organizationsââ¬â¢ operations. However, an organization can enhance the effectiveness of the IS departmentRead MoreOnline Restaurant Reviews And Selecting Restaurant Via Online Reviews1414 Words à |à 6 Pagestheir expectations are met, consumers only have indirect information about the quality of a service or product until they have been purchased, and so they look for mediators to reveal this information (Parikh, Behnke, Vorvoreanu, Almanza, Nelson, 2014). The restaurant reviews present a variety of information which help the restaurantââ¬â¢s consumers to make selections. By reading the restaurant reviews, consumers can get more detailed information about previous consumersââ¬â¢ overall food and service experienceRead MoreRisk Communication and Risk Management1750 Words à |à 7 Pagesthe risk communication management and its significance. Later, I have discussed the importance of risk communication for security managers in any organization. Risk communication can be simply described as an interactive process of exchange of information and opinion among individuals, groups, and institutions; often involves multiple messages about the nature of risk or expressing concerns, opinions, or reactions to risk messages or to legal and institutional arrangements for risk management (URead MoreMemory And The Psychodynamic Theory800 Words à |à 4 Pagesearly childhood experience. This theory is most closely associated with the work of Sigmund Freud, and with psychoanalysis, a type of psychotherapy that attempts to explore the patientââ¬â¢s unconscious thoughts and emotions so that the person is better able to understand him or herself. The second one is Memory; understanding how memory works will help you improves your memory. Which is an essential key to attaining knowledge. Memory is one of the important cognitive processes. Memory involves rememberingRead MoreIntroduction.The Concept Of Integrated Marketing Communication170 8 Words à |à 7 Pagesespecially in this digital era. The paper will address various aspects of the IMC concerning the traditional advertisement mode. Difference between IMC and the Traditional Advertisement IMC is an integrated communication and promotion approach that aim at lining the various means of communication together so as to enhance the success of information exchange. The accommodative strategy is geared ensuring there is effectiveness in information delivery. The traditional advertisement promotion entailsRead MorePost Negotiation Analyses : Case ( Luca Thun )938 Words à |à 4 PagesPost Negotiation Analyses Texoil Case (Luca Thun) 1. With what aspects of your preparation were you particularly pleased? Why? How might you have been better prepared? In my opinion my preparation sheet had two aspects which were particularly well. On the one hand I anticipated the issues of the counterpart very accurate in my planning sheet and included the possibility of the owner continuing his job as an additional issue which can be further split in the sub issues salary, working hours and otherRead MoreJob Site Layout, Mobilization, Equipment, And Coordination1470 Words à |à 6 Pagesare all very important aspects that are included in all engineering and construction projects. These aspects are all handled in costs effective manners as well as with the ultimate safety in mind. Operating on the construction side of projects can be very dangerous, but todayââ¬â¢s world has come a long way to ensure that safety is a top priority. The job site layout is an important step that is continuously changing throughout the entirety of the project. When choosing the site many aspects must be taken
Thursday, December 12, 2019
Management Research in the Hospitality free essay sample
The hostile-adoption environment (Cooper, 2006). This is especially characteristic of vocational businesses and small businesses, since the application of KM demands a large amount of time and money. 3. No clear applicability for hospitality and tourism service and inter-organizational perspectives (Grizelj, 2003). Since the concepts of KM are developed largely from a manufactured and multinational perspective (Nonaka Takeuchi, 1995), it has failed to take many aspects of hospitality and tourism services into account. Grizelj (2003) points out that KM concepts do not bring up the hospitality and tourism issues based on networks and lack an inter-organizational perspective. 1 In order to remain competitive, hospitality and tourism companies must adopt the KM approach (Ruhanen Cooper, 2004). As customers become more experienced at finding the best deals for hotels, restaurants, travel agencies, and tourist destinations, the hospitality and tourism organizations face increasingly intense worldwide competition. Considering the severe competition and the nature of the industry, employees and managers have to acquire more knowledge, in order to consistently provide the best deals and service to customers. What is more, customersââ¬â¢ preferences can be various and changeable, requiring employees and managers to understand the changes and continue to provide the best experience (Hallin Marnburg, 2008). However, the question often posed is: What kind of knowledge should be obtained in order to gain competitive advantage (Ruhanen Cooper, 2004). In recent years, research on KM topics has become more and more popular. However, the contributions of research on KM in the hospitality and tourism industry are limited (Pyo, 2005; Ruhanen Cooper, 2004). Much of the published KM research on tourism and hospitality topics fails to identify possible outcomes (Ruhanen Cooper, 2004), while other research focuses only on anecdotal case studies and make no contribution to the academic field or the industry, as the studies are mainly company and operationally focused (Cooper, Shepherd and Westlake, 1994; Ruhanen Cooper, 2004). Bouncken and Pyo (2002) indicated that most of the studies on hospitality and tourism KM are not empirical, but conceptual and practical. They believe this tendency is because of the short history of research on KM in the industry. Hallin and Marnburg (2008) reviewed empirical research on KM in the hospitality and tourism industry before 2006. They provided the first survey of empirical KM research in the hospitality and 2 tourism field, and suggested that the published empirical research studies lacked theoretical foundation and methodology, and that there is a great need for further empirical KM research in the hospitality and tourism context. Purpose of the Study The purpose of this study is to identify research trends and direction of scholarly research in hospitality and tourism KM and analyze the potential contributions of published scholarly studies via systematic content analysis. This study will analyze KM research articles focusing on hospitality and tourism, such as the use of KM in the hospitality workplace. The research objectives are as follows: 1. Carry out a content analysis of the related literature between 2006 and 2010 (the period before 2006 was covered in the study by Hallin and Marnburg (2008)), 2. Compare the new findings with Hallin and Marnburgââ¬â¢s findings to determine the current direction of KM research and identify any changes in the pattern of research studies. For example, Hallin and Marnburg assert that empirical KM research is limited prior to 2006. This study seeks to identify changes in methodologies employed by the articles included in the period studied. 3. Tabulate KM related research methodologies used and subject matters in the hospitality and tourism studies to identify research trends. Given the research objectives listed above, three research questions have emerged after an initial review of related literature: 1. Is the knowledge management research in hospitality and tourism still limited in terms of empirical research? 3 2. What are the current research trends and direction in terms of methodologies used? 3. What are the current research trends and direction in terms of subject matters? Significance of the Study An initial review of existing research literature on KM studies reveals that there is no comprehensive content analysis of such studies focusing on hospitality and tourism. With the exception of Hallin and Marnburgââ¬â¢s study (2008), there is no empirical review of scholarly journals that identifies KM research articles focusing on hospitality and tourism. Moreover, no study to date has replicated Hallin and Marnburgââ¬â¢s content analysis study or documented the progress of hospitality and tourism KM research since 2006. Thus, there is a need for content analysis of research literature to identify the current direction and trends of published KM research in hospitality and tourism. This study aims to give a comprehensive review and identification of hospitality and tourism research articles that focus on KM. Content analysis is used to identify research methodology, year of publication, source of the contribution and other descriptive characteristics. 4 CHAPTER 2 REVIEW OF RELATED LITERATURE Introduction The literature review consists of three sections: knowledge, knowledge management (KM), and the importance of and barriers to applying KM. The first section reviews the background of knowledge as a field of study, and different categories of knowledge are discussed. The second section deals with the concept and history of KM and reviews KM research in the hospitality and tourism industry. The third section identifies the importance of and challenges for KM applications in the hospitality and tourism industry. Knowledge Knowledge is the most significant asset of an organization (Buckley Carter, 2002). Burton, DeSanctis, and Obel (2006) define knowledge as ââ¬Å"information that corresponds to a particular contextâ⬠(p. 92). Petkovic and Miric (2009) consider this definition to be of great importance as it makes clear the difference between information and knowledge. Knowledge is composed of many related groups of information, while not every piece of information can be regarded as knowledge. Only those pieces of information which help to improve the level of organizational learning can be considered as knowledge. Knowledge can be stored in many forms, including documents, books or human minds. Each of these forms of knowledge can be used to indicate the knowledge of a business regarding products, service, customers and competitors (Petkovic Miric, 2009). The lowest to highest levels of knowledge are data, information, knowledge, understanding, and wisdom. 5 Categories of Knowledge There are several different forms of knowledge. Whitehill (1997) includes a typology of knowledge: know how (habitual knowledge), know what (encoded knowledge), know who (collaboration knowledge), know why (scientific knowledge), know when and where (process knowledge), and care why (communal knowledge). However, Scott and Laws (2006) pointed out that this kind of typology neglects problems of ownership. At an organizational level, Zack (1999a) distinguishes between three kinds of knowledge: core knowledge, which is the primary understanding of the company in the industry; advanced knowledge, which is the knowledge necessary for distinction by companies in the industry; and innovative knowledge, which is knowledge used by the company to develop new products and affect the dynamics of the industry. This kind of knowledge classification requires employees and managers not only to know things, but also to take action (Zack, 1999b; Shin, Holden, Schmidt, 2001). Of all the different categorizations of knowledge, the system described by Polanyi (1966) is the most influential. Polanyi differentiates between tacit knowledge and explicit knowledge. Tacit knowledge is personal and complicated, and is about physical capabilities, skills, and values that developed through experience (Leonard Sensiper, 1998). Explicit knowledge, on the other hand, can be easily codified and transferred into books, reports and documents (Lathi, 2000). Unlike explicit knowledge, tacit knowledge is difficult to formalize, interpret and transfer from one person or group to another (Shaw Williams, 2009). It should come as no surprise that tacit knowledge is given much more attention, Polanyi (1966) explains, since tacit knowledge is obtained and learned through intuition and experience rather than through reasoning and observation. Shaw 6 and Williams (2009) believed that it is because tacit knowledge is so difficult to imitate that makes it a key means by which companies gain a competitive advantage. Knowledge Management The Concept of Knowledge Management While the definition of KM is still developing (Penrose, 1959; Polanyi, 1958; Simon, 1968), the philosophy remains a simple one: Use knowledge to gain competitive advantage (Davenport Prusak, 1998). As a competitive tool, the essence of the KM process is to identify, capture, transfer and share relevant knowledge, ensuring that organizations increase competitiveness and obtain maximum benefits (Bahra, 2001). Companies use benchmarks to examine, understand and compare their work performance with that of their key competitors (Lee, 2008). Training to employees, information systems and KM are the most common benchmarks criteria. And the process of KM is often connected with organization goals. Moreover, human capital is a valuable asset to organizations and the fundamental function of KM is to management this valuable asset in the organizations. Dosi, Nelson and Winter (2002) have determined that there is increasing agreement on the definition of KM. They point out that practitioners and academics view the meaning of KM differently. Academics consider KM to be a complex combination of subjects, including information technology, business administration, and management. Practitioners, by contrast, see KM as a way to leverage knowledge within a company in order to meet business goals, such as achieving competitive advantage and maximum profit (Dosi et al. , 2002; Nonaka, 2008). 7 KM is considered a competitive advantage because it is a tool for organizations to improve organizational productivity, creativity, reputations, innovation and ultimately enhance organizational profits (Ward Le, 1996). KM improves productivity by better utilizing intellectual capital, reducing costs and improving efficiency (Sherman, 2000). There are three kinds of intellectual capital: human, customer and structural capital. Structural capital means all other capital expect human capital, such as hardware, software and patents (Edvinsson Malone, 1997). The History of Knowledge Management There are three clear phases in the development of KM, starting with information systems and developing into knowledge society (Sveiby, 2001). The first phase, beginning in the 1960s, focused on information technology (Tuomi, 2002). During this phase, organizations developed ways to use the large amount of available information to improve productivity. In the second phase, during the mid-to late 1980s, businesses had become more market-driven than production-driven. During this period, when the awareness of market and service quality was greatly increased, customers began to seek the best deals on products and services (Jafari, 1990). During this phase, some organizations became highly competitive using KM initiatives such as tapping knowledge stocks (Cooper, 2006; Sveiby, 2001). The third phase began in the mid- to late 1990s, and has continued into the present. In this phase, due to the distribution, production and use of information, there has been a new shift from an information-based to a knowledge economy (Jones, 2001). With the development of technology, innovation and new products/services are introduced in this knowledge economy. Of these three phases, 8 Cooper (2006) believes that the third ââ¬Å"has the mostâ⬠to offer to the hospitality and tourism industry (p. 50). Knowledge Management Applications Kabene, King and Skaini (2006) state that there are six areas of KM applications: transactional, asset management, process based, analytical, innovation and developmental. Ward and Le (1996) believe E-learning is one of the most imperative KM approaches, as it allows the employees to have the training anywhere at any time. Yahya and Goh (2002) point out generally there are two KM approaches. They are centralized KM and decentralized KM. They also introduced two companies: SevenEleven in Tokyo and BP. Seven-Eleven is an example of centralized KM approach, and this centralized KM relies on a central system to capture and store all the available knowledge. BP, which uses the decentralized KM approach, focuses on knowledge sharing in the organization. E-learning, a computer-based training, has been introduced to many hospitality and tourism companies. Hospitality and tourism companies use E-learning to enhance customer service and information management. For example, Holiday Inn uses computer technology to investigate the needs of training and let employees to choose training schedules and contents. Although E-learning can be beneficial to organizations, some small and mid-size organizations may face challenges in applying it. Small or mid-size organizations are not able to afford the computer technology systems (Harris, 1995). Call (2005) introduces the KM system adopted by Ritz-Carlton Hotel. This KM system consists of best service and practices from employees in each department of the 9 hotel and is updated annually. The hotel management views the employees as the most crucial component of KM. Furthermore, Singapore Airlines invested a lot of money on improving its knowledge networks. It used this system to predict the flight tickets supply and demand. This welldeveloped knowledge network help the airline company maximize tickets sales (Goh, 2007). Knowledge Management Research in the Hospitality and Tourism Industry Since the 1990s, KM has become a popular topic for researchers. However, the hospitality and tourism industry has not followed this trend until recently (Cooper, 2006). KM is primarily thought of from a multinational and manufacturing perspective, therefore, it fails to consider many aspects of the hospitality and tourism industry (Nonaka Takeuchi, 1995). Unlike other industries, hospitality and tourism companies need to work with a variety of other industries, such as the service industry, to work out the service products (Hallin Marnburg, 2008). As a result, when working in a hospitality and tourism context, KM concepts need to be extended to consider interorganizational issues. Cooper (2006) notes that the two approaches of the academic and the practitioner should be combined into a single and clear definition: for the hospitality and tourism sector, KM is the process of gaining competitive advantage by allocating knowledge assets within companies. Employees are very important to hospitality and tourism organizations. Employees performance has a huge impact on organizational performance. Also the performance of employees can greatly affect the implication of KM. In order to effectively adopt KM approach to organizations, human resource needs to foster a KM culture that encourages 10 KM applications. Yahya and Goh (2002) examined the relationship between human resource and KM, and found that training and performance appraisals are greatly associated with KM. What is more, organizations use KM approach to retain employees and enhance customer satisfaction (Cooper, 2006). Hospitality and tourism knowledge is heavily labor dependent and employees use their knowledge in providing thebest experience for customers, therefore, it is crucial that companies use KM approach to retain employees and customer satisfactory. Customer satisfaction and loyalty are the most important factors to the success of a hotel. Hospitality and tourism employees have direct contact with customers. It is especially important for employees to have the knowledge about customer preferences and how to provide the best service (Bouncken, 2002). Scholars point out that KM can greatly influence training. Delaney and Huselid (1996) pointed out that organizations should align training with the goals and strategies of the organization. The purpose of training is to share knowledge with employees, who can use it to improve performance (Frash, Antun, Kline, Almanza, 2010). KM can help human resource specialists identify training needs in order to provide the right training to the right person. Training in hospitality and tourism organizations is imperative, as the majority of employees have direct contact with customers and organizations want to ensure that employees provide service that will attract new customers and retain returning customers (Nightingale, 1985). However, it is crucial for hospitality and tourism companies to decide the proper training method to meet the objectives. Because of the 11 budget, time and availability of training personnel, sometimes training do not solve the specific training problems (Froiland, 1993). Researchers agree that KM enables employees to be innovative about the companyââ¬â¢s products and services. In order to be competitive, hospitality and tourism organizations need to produce new products and be creative about service (Cooper, 2006). By acquiring, sharing and transferring the required knowledge, KM leads employees to be creative, ultimately leading organizations to gain competitive advantage (Bouncken, 2002). Although the studies on KM in the hospitality and tourism sector have been limited, the businesses in the industry are increasingly reliant on the KM approach to improve performance and gain competitive advantage (Leiper, 2004). Due to the increased use of information technology (IT) and systems, hospitality and tourism services have become knowledge-based. Sheldon (1997) notes that the hospitality and tourism sector is one of the largest users of IT. As a result, it is imperative for hospitality and tourism organizations to encourage and learn from KM research in order to distinguish an organization from its competitors. Importance of and Barriers to Applying Knowledge Management Many scholars believe that the KM approach is a crucial tool for hospitality and tourism companies wishing to gain competitive advantages (Cooper, 2005; Jafari, 1990). In light of rapid changes to the economy, hospitality and tourism companies are facing serious problems: increasing operating uncertainty, changing customer preferences, shorter service product life cycles, and complicated intrusive constraints. KM is an important solution to those problems (Scott Laws, 2006). 12 By following the knowledge management approach, companies can make better plans for the future, reach a better level of decision making, and ultimately increase competitiveness and gain maximum benefits (Cooper, 2002; Roos Roos, 1997). Other industries, such as the space and computer industries, have been using KM tools for a long time. Many successful corporations have even set up research and development departments for collecting and analyzing data (Gupta McDaniel, 2002). These data can help corporations to acquire useful information with which to make short-term and longterm decisions. Therefore, KM is the key to gaining competitive advantage. Because hospitality and tourism organizations face a more complicated reality than other organizations (Lemelin, 2006), these organizations should also engage in KM processes. The literature on KM fails to consider many hospitality and tourism issues (Grizelj, 2003). KM research therefore needs to be improved to meet the specific requirements of the hospitality and tourism industry. Furthermore, managers are often faced with too many unclear and complicated KM concepts and implementation processes (Bouncken Pyo, 2002; Yun, 2004). Delphi, conducting a survey about knowledge management with its practitioners, found that the future of KM would be greatly influenced by the practitionersââ¬â¢ ability to prove its benefits, obtain management support, and recognize the core knowledge (Plummer Armitage, 2007). Simply understanding the process of KM does not lead to gaining competitive advantage and generating profits. Knight and Howes (2003) think that the applications of KM are to improve business performance and meet the corporate missions. As a result, it is important to establish the connection between business strategy and KM in the early planning stages in order to apply KM system in all business operations and plans (Wiig, 13 1997). In this way, the best possible knowledge can be made available at every level of activity. Two more barriers to KM application are cost and time. The KM process requires a change in management, and companies have to put a huge amount of money into the process and wait for the results (Cooper, 2006). Hospitality and tourism organizations are kept busy with daily jobs, and may not have time for identifying and planning from the available knowledge. Although it is easy to accumulate information in hospitality and tourism organizations, employees and managers, especially those from small and midsize companies, cannot easily derive the relevant information from all the information available to them (Gupta McDaniel, 2002). Finally, the very nature of the industry poses a challenge to the transfer of knowledge in the hospitality and tourism sector (Cooper, 2006). Davenport and Prusak (1998) and Hjalager (2002) demonstrate that different cultures and different community practices lead to be a lack of reliance between the knowledge producer and those who use the knowledge. KM research is of primary importance to the hospitality and tourism industry and will benefit hospitality and tourism organizations. KM research can help companies adopt KM processes in their daily work and enhance the level of organizational learning. It may also have direct applications to business operations. The consensus among researchers is that KM research should continue to improve the issues described in previous studies.
Wednesday, December 4, 2019
EXTENDED Essay Example For Students
EXTENDED Essay Asian Philosophies of Critical Thinking: divergent or convergent to western establishments?By Clement NgSCHOOL CODE: 1206 (Sha Tin College)CANDIDATE CODE: MAY 2003 ? 1206 038AbstractThe research question of this extended essay came across at a very early stage in my life. Having been born and developed from a family with all its members being University instructors and professors, I was often involved in arguments related to the lack of critical thinking in Asian cultures. As I got older, having had the chance to emerge in different cultures, I started to develop my own viewpoints and answers. I started to wonder about the truth between the real differences of Asian and Western philosophies of critical thinking. This extended essay, intended to be a research and investigation, bearing the title Asian Philosophies of Critical Thinking: divergent or convergent to Western establishments? is in fact however merely just a summary of my viewpoints and answers which I have developed through out the years. In the first section of the essay, Logical Tradition in India and China I will attempt to give evidence of critical thinking in two Asian cultures that I have chosen; namely India and China. In India, I will argue that critical thinking is clearly visible in historical texts such as the Caraka and Nyayasutra. This is presented as the well-known five-membered argument, a system of logical deduction, similar to the Aristotelian syllogism found in the west. In China I would focus mainly on the two schools of logical thought, the Mohists and the Logicians. For the Mohists I would argue that critical thinking is a vital element in the building of what they call mental models. For the Logicians, I would study deeply the writings of Hui Shih and Kungsun Lung, I would show that in fact both of them developed systems of logical and paradoxical thinking that could well serve as the foundations of modern science. If critical thinking is clearly presentable in these Asian cultures then why are there still concerns for introducing it to them? This is the question I intend to answer in the latter section Needhams Grand Question and Fullers Interpretation. During this section, I would also show that discussions of modern science seem to enable us to see how the tradition of critical thinking arose and how they were promoted or discouraged. I would cover how Asian historical, economic, social and cultural factors have a big influence on their development of critical thinking. Lastly I would show how the prioritization of a civilization has a devastating effect on deciding the future road they intend to walk. In conclusion, I would argue that since the philosophy of a culture is but an abstract and theoretical expression and justification of the cultures decision to choose one set of priorities over another, Asian philosophy and critical thinking are neither necessarily divergent nor necessarily convergent to western establishments. ContentsIntroduction 4Logical Tradition in India and China 4Needhams Grand Question and Fullers Interpretation 7Asian Philosophy and Critical Thinking: Divergence or Convergence? 8Conclusion 9Bibliography 10References 11Asian Philosophies of Critical Thinking: divergent or convergent to western establishments?By Clement NgIntroductionIt is widely recognized nowadays that critical thinking has become a necessary ingredient in all levels of education. Educators and educational policy makers agree that one of the desirable goals of education is that students are able to think critically. Throughout the past few years, many have felt the need to consider critical thinking more seriously in educational programs. At the moment several different acts are being considered around the world by various factors and agencies. The core of these proposed acts is the idea that the students are able to think critically and independently. Although there are widespread disagreements on what critical th inking actually is, there is an agreement that it has become very important in the world overwhelmed by huge amounts of information. Some Western educators who teach at schools or universities in a number of Asian countries have voiced their difficulties and problems they encounter while trying to teach critical thinking and other related skills to Asian students. Bruce Davidson (1998) argues that a set of Japanese cultural factors act as a kind of barrier against teaching critical thinking to students. Atkinson (1999) goes so far as to argue that critical thinking is culturally specific, and is a part of the social practices of the West having no place within Asian cultures, which do not adopt such practices. What these educators have in common is the feeling that some elements in Asian cultures do prevent the full realization of critical thinking skills in the students. Most of these elements perceived by Western educators in Asia are quite well knownthe beliefs that teachers are superior and always right, that knowledge is not to be made here and now, but exists eternally, so to speak, to be handed down by teac hers, that social harmony is to be preferred rather than asking probing questionsto mention just a few. Is critical thinking really culture specific? Can the traditional belief systems of Asia respond to the challenge of the modern world while still retaining their distinctive identities? Are Asian philosophy and critical thinking necessary divergent or possibly convergent? These are very significant question not just for Asian cultures, but for understanding how cultures of the world respond to globalization. In addition the question also has a bearing on the problematic relation between critical thinking and the cultural environment in which it happens to be embedded. In this essay, I attempt to argue that critical thinking is not necessarily incompatible with Asian traditional belief systems. In fact I will show that both India and China do have their own indigenous traditions of logical and argumentative thinking; it is just because of certain barriers that prevent them from further developing such establishments. I will further try to show that these traditions can and should be reexamined, reinterpreted and adapted to the contemporary situation. By doing this I would seek acknowledgement to the essay question and would provide an answer to the Western educators who have found no such critical traditions in the East. Logical Tradition in India and ChinaIt is widely known that India had a highly advanced logical tradition, spanning more than two thousand years. The successes of Indian mathematicians and computer programmers are perhaps due to the fact that logic and critical thinking have been integral to the Indian way of thinking since time immemorial. Such integration can also be witnessed in the fondness of Indians for talking and debating. Tscherbatsky (1962: 31-34) tells us that in the times of Dignaga and Dharmakirti, two of the greatest Buddhist logicians, the fate of entire monasteries depended on public debates. According to Tscherbatsky, Dignaga won his fame and royal support through his defeat of the brahmin Sudurjaya at Nalanda Monastery (31-34). In another vein, Matilal (1990: 1-8) argues that the Indian logical tradition is entirely home grown, since there is no evidence of India being influenced by Aristotelian ideas. Matilal also shows that many topics, which are of interest by contemporary logicians and philosophers today, were discussed and researched into with sophistication by Indian scholars. Such topics include theory of inference, empty names, reference and existence, perception, knowledge of the external world, substance, causality, and many others (Matilal 1990). Moreover, Tscherbatskys (1962) work, dealing mainly with the works of Dignaga and Dharmakirti illustrates that India is one of the great logical and philosophical civilizations of the world. There are a number of topics that both traditions discovered independently of each other. For example, Matilal notes that the counterpart of the Aristotelian syllogism is the five-membered argument found in such texts as Caraka and Nyayasutra. Instead of the three propositions found in Aristotelian syllogism, the five-membered argument consists of five propositions, the first of which is the conclusion, and the last repeating what is already stated in the first. The remaining three propositions in between are the premises. Here is one example of the five-membered argument cited by Matilal (1990: 5):1. There is fire on this mountain. 2. For, there is smoke there. 3. Smoke goes with fire always (or, in all cases, or in all places): witness, kitchen. 4. This is also a case of smoke. 5. Therefore, there is fire there (on the mountain). Logicians will immediately be able to reconstruct this argument in the familiar Aristotelian form as follows:The place on the mountain is a place where there is smoke. A place where there is smoke is a place where there is fire. Therefore, the place on the mountain is a place where there is fire. Matilal, however, notes that there is at least some dissimilarity between the Indian and the Aristotelian argument forms presented here. For instance, he says that the conclusion of the Indian argument form is in the form of ?singular proposition, (i.e., modified by demonstratives like ?this or ?that) whereas that of the Aristotelian syllogism is either universal or particular (i.e., modified by quantifiers like ?all or ?some). But the dissimilarity here could be amended, as indexicals (terms like ?this or ?that which relies on the context of utterance for their full meaning) could be dispensed with by supplying the required information on the context in which they are uttered. Thus it could be safely stated that the Indian logical tradition fully comprehended the essence, so to speak, of logic, which is the concept of validity and the basic valid argument form. Another of the worlds great civilizations, China, also had its own indigenous and independent logical tradition. Two of Chinas logical schools of thought are the Mohists and the Logicians. The former was founded by Mo Ti, who lived between 479 to 381 B.C., during the Warring States period of Chinese history (Ronan 1978: 114). Among the typical Chinese scholars the Mohists are better known for their doctrine of universal love and the condemnation of offensive war rather than their interests and achievements in the physical sciences. In the latter Needham reports that the Mohists went very far towards realizing that the thought system was in fact a prerequisite for modern science. Most significantly, the Mohists appeared to be in grasp of the concepts of deduction and induction. They viewed the former as a way of thinking which follows a ?mental model, which guarantees that whoever follows it will never fail to be right in their thinking. Here is an example of reasoning based on follow ing such mental model:Model thinking consists in following the methods . What are followed in model-thinking are the methods. Therefore if the methods are truly followed by the model-thinking , the reasoning will be correct. But if the methods are not truly followed by the model-thinking, the reasoning will be wrong (Ronan 1978: 119). On the other hand, the Mohists also recognized the value of ?extension which is a kind of reasoning from the known examples and ?extend it to unknown cases similar to them:Extension is considering that that which one has not yet received is identical with those which one has already received, and admitting it (Ronan 1978: 119). The Civil Rights Movement Essay1034Asian Philosophy and Critical Thinking: Divergence or Convergence?Hence, the values typically associated with Asian culture such as social harmony and deference to the elders and teachers are thus seen as consequences of the cultures deciding to put a certain set of priorities above others. Social harmony was instrumental in bringing about the cultural unity that is the most distinctive characteristic of Chinese culture. It is valued above most other types of values because it goes hand in hand with social stability, whose alternative is perceived as chaos and general burden of social structure. The prioritization of social harmony can also be seen in other Asian cultures such as the Thai one, and results in Thais trying as far as they possibly can to avoid open conflicts and disagreements. In the case of China, since all the elements that could bring about the rise of modern science were in place, it is quite clear that the Chinese culture actual ly chose not to go along the path taken by the Europeans. The decision made by a culture to adopt a particular system of beliefs and practices certainly did not happen suddenly, as if at one particular moment of history, members of a culture had a meeting and declared their cultures adoption of this or that set. The decision occurred gradually throughout the historical development of a culture, and can be seen in China adopting Confucianism rather than the more materialistic and scientifically inclined Taoism and Mohism, and in India adopting the more mystical doctrine emphasizing the role of meditation and private insights rather than publicly demonstrable methods of knowing. I think that reasons for such decision are enormously complicated, but it is hardly conceivable that China was somehow destined to lag behind Europe in the science race due to factors they could not control. This may be taken to show that critical thinking and Asian thought are divergent. If the Asian cultures chose not to go along the path where critical thinking is one milestone, then both do not seem to go with each other, and Atkinson may be vindicated when he argues that critical thinking is a part of Western culture only. If the Asian cultures prioritize sets of values which are incompatible with critical thinking, and if they freely chose those sets over the set adopted by Europeans for whatever reasons, then it appears that critical thinking would belong to European culture only, and to adopt it to Asian cultures would be the same as to importing foreign ideas and practices to alien lands. Thus, Atkinsons argument seems to fit well with the under determinist position. This line of reasoning, however, would be valid only if a culture decided as its own set of priorities at one time will always remain so for all other times. If the Thai culture, for example, once decided that social harmony should take precedence over critical argumentation and open debates, then critical thinking practices would be forever alien to them. But that is surely a very unreasonable position to take. Cultures, like humans, often make decisions that later are amended or revoked with new decisions made; when things are not the same any longer. Decisions to prioritize one set of values over another are not etched in stone, but even so the stone can be broken down or else taken to a museum or a pedestal where it loses its real meaning. Decisions at one time reflect the circumstances normal at that particular time, and to stick onto past decisions with no plan of adapting or making new decisions in response to changing circumstances would make the culture frozen and unable to participate. Opting not to correct their past decisions, a culture would in effect be telling the world that it is constructing a wall around itself, giving nothing to the world and receiving nothing. However, sociological and economic conditions of the current world do not permit such a scenario from happening. Cultures need to change themselves, not merely to survive, but to prosper and to permit better lives for their members. Consequently, Asian cultures and critical thinking are divergent only if the former opt not to correct their decisions. But since we are talking only about decisions, then it is not difficult at all to suggest that cultures would make new decisions in response to changing times. Doing so would make the two more convergent. Hence, the divergence and convergence, after all, depend on what decisions a culture makes. There is nothing necessarily attached to a cultures path along history that makes it essentially divergent or convergent from the modern critical thinking tradition, or from any tradition for that matter. Since the philosophy of a culture is but an abstract and theoretical expression and justification of the cultures decision to choose one set of priorities over another, Asian philosophy and critical thinking are neither necessarily divergent nor necessarily convergent. ConclusionAny attempt to introduce, or we should say to bring back critical thinking practices to the cultures of Asia would, therefore, begin within the cultures themselves. This is in line with the under determinist idea that each culture has its own peculiar development path which is not necessarily shared with others. The mission of spreading the truth of one culture to another is a misplaced. One that apart from sounding patronizing, is something the current morality cannot accept. Thus the first step in such an attempt must consist of a series of arguments designed to show to most members of the culture where critical thinking is to be introduced, that critical thinking is really good. However to do that would at least require large amounts of explanations, something that is definitely out of scope of this present essay. Besides, to argue that critical thinking is actually a good thing to have is difficult, because it may run counter to the deeply established belief that critic al thinking is just a label for the confrontational mode of life that the culture finds unpleasant and difficult to accept. Though the task is difficult, I believe that it is unavoidable. As an insider of my own Chinese cultural tradition, I am trying to convince the members of my culture of the value of critical thinking and its important role in educating citizens for the increasingly globalized world of today and tomorrow. An important part of my argument for combining critical thinking and its belief systems to the Chinese culture is the idea that people should view the elements of their culture which could present the most serious obstacles to critical thinking as benign fiction. That is, elements such as respect of the elders and the belief in social ranking and so on should be viewed in the same way as a modern person views his or her own traditional customs and ceremonies. One is in a sense a part of the culture where the ceremonies happen, but in another sense detached from it. This is because he knows himself only to serve a certain function in the culture, and in addition, knowledge of other cu ltures enables further detachment from his own customs and ceremonies. Such an argument would naturally require a lot more space and time than is available here. What I hope to have accomplished in this essay, however, is much more modest. It is, as we have seen, an argument that Asian philosophy and Asian thought in general do not necessarily conflict with critical thinking and its presuppositions. Furthermore, it is the influential making of decisions throughout the history of each culture itself, which, I believe, is flexible and adaptive enough to effect important changes for the future. 1065BibliographyAtkinson, D. 1997. A Critical Approach to Critical Thinking. TESOL Quarterly 31, 71-94. Blair, J. Anthony and Ralph H. Johnson. 1991. Misconceptions of Informal Logic: A Reply to McPeck. Teaching Philosophy 14.1, 35-52. Davidson, Bruce. 1995. Critical Thinking Education Faces the Challenge of Japan. Inquiry: Critical Thinking Across the Disciplines, 14.3, 31 pars., http://www.shss.montclair.edu/inquiry/spr95/davidson.html. Fuller, Steve. 1997. Science. Birmingham: Open UP. Hatcher, Donald. 1995a. Critical Thinking and Epistemic Obligations. Inquiry: Critical Thinking Across the Disciplines 14.3, 38 pars., http://www.shss.montclair.edu/inquiry/spr95/hatcher2.html. Hatcher, Donald. 1995b. Should Anti-Realists Teach Critical Thinking?. Inquiry: Critical Thinking Across the Disciplines 14.4, 21 pars., http://www.shss.montclair.edu/inquiry/summ95/hatcher.html. Hongladarom, Soraj. 1998a. Critical Thinking and the Realism/Anti-Realism Debate, http://pioneer.chula.ac.th/~hsoraj/web/CT.html. Hongladarom, Soraj. 1998b. Humanistic Education in Todays and Tomorrows World. Manusya: Journal of Humanities, 1 (forthcoming). Hostetler, Karl. 1991. Community and Neutrality in Critical Thought: A Nonobjectivist View on the Conduct and Teaching of Critical Thinking. Educational Theory, 41.1, 1-12. Matilal, Bimal Krishna. 1990. Logic, Language and Reality: Indian Philosophy and Contemporary Issues. Delhi: Motilal Banarsidass. McGuire, John. 1998. Is Critical Thinking Cultural Thinking?. Unpublished ms. McPeck, John E. 1991. What is Learned in Informal Logic?, Teaching Philosophy, 14.1, 25-34. Needham, Joseph. 1969. The Grand Titration: Science and Society in East and West. London: Allen Unwin. Paul, Richard. 1993. Critical Thinking: What Every Person Needs to Survive in a Rapidly Changing World. Santa Rosa, CA: Foundation for Critical Thinking. Ronan, Colin A. 1978. The Shorter Science and Civilization in China: An Abridgement of Needhams Original Text. Cambridge: Cambridge UP. Sutton, Robert. 1995. Realism and Other Philosophical Mantras. Inquiry: Critical Thinking Across the Disciplines, 14.4, 18 pars., http://www.shss.montclair.edu/inquiry/summ95/sutton.html. Tscherbatsky, F. Th. 1962. Buddhist Logic. New York: Dover. References The literature on the nature and definitions of critical thinking are enormous. Probably the most intense debate among critical thinking experts centers on the question whether critical thinking can be a separate autonomous academic disciplines dealing with the general form of thinking to be applied by students in all of their academic areas. Or whether it is not autonomous at all, but should always be part of important academic disciplines. However, I believe that these debates give us little understanding of what critical thinking should be. For critical thinking would be nothing if not applied to real cases, and the study of it would not be totally effective if the skills and theories unique to it were not abstracted and studied on their own. The other debates focuses on the nature of critical thinking, or the meaning of critical thinking itself. Richard Paul (1993) provides a definition that no one can gainsay: Critical thinking is the kind of thinking one thinks of on es thinking in order to make ones thinking better. Hatcher (1995a; 1995b) calls for the kind of critical thinking that is based on the so-called epistemological realist position this is contrasted by Sutton (1995) and Hostetler (1991), who argue that critical thinking is more amenable to the anti-realist position. Whatever it is, there is still no correct definition concerning the true meaning of critical thinking.
Thursday, November 28, 2019
Affirmative Action Essays - Social Inequality, Affirmative Action
Affirmative Action Essays - Social Inequality, Affirmative Action Affirmative Action Affirmative Action: Reverse Discrimination? Affirmative Action is a hot issue in the United States, with wide differences of opinion over the correct way to expand opportunity for people who have historically been discriminated against. With the philosophical difference behind the legal and political tensions is deep. One side wants a total rollback of affirmative action programs, making individual merit the only criterion for hiring and promotional considerations. While the other extreme wants affirmative action to be pushed until the racial makeup of all professions mirrors the racial makeup of US society exactly. While both these sides are to the greatest ends of the argument there needs to be an approach to come up with a medium. This could include laws to force companies to vigorously recruit and develop minorities for professional and managerial jobs. However, there should not be any outright quotas, which reserve a certain number of slots for particular minority groups. This will cause resentments and constitutional obs tacles down the road. The objective here is not to do away with affirmative action in one sweep, rather to seek out strategies to help promising minorities and match them with opportunities they have rightfully earned and deserve. Now, what does the law say? Although Title VII has an affirmative action component part of it, most regulations stem from a requirement imposed by Executive Order 11246. There are a lot of misconceptions about affirmative action and what laws companies actual have to follow. One is that all companies are required to adhere to the laws under affirmative action, this is not the case. Executive Order 11246 states that once a company enters into a contract with a federal governmental agency that exceeds $10,000 it must abide by the affirmative action rules and regulations. These regulations include, but are not limited to, the following: to post in a conspicuous place, available to all applicants, provisions of the nondiscrimination clause; include in contractor's advertisements that all qualified applicants will receive consideration without regard to race, color, religion, gender, or national origin; include statements of these obligations to all subcontractors; and furnish all informa tion and reports to the Secretary of Labor for purposes of investigation to ascertain compliance with the executive order and its regulations. In addition to the above regulations if a corporation enters into a contract of $50,000 or more additional requirements are put in place. A Corporation must develop a written action plan within 120 days of the beginning of a governmental contract. They must also perform a workforce analysis, which must indicate how many women and minorities are in job categories ranging from unskilled workers to managerial employees. These are the basic rules and regulations companies and corporations must follow in order to be within the compliance of the law. There have been several major court decisions that have helped define the application of the statutes and regulations. One of the biggest and earliest cases was that of Regents of the University of California v. Bakke. This case was not against an individual's employer rather against a university. Bakke applied to Davis for two consecutive years but was rejected on both occasions. In both years, applicants with lower scores than Bakke were admitted due to a special admit program. Davis had a program that says applicants who are not of minority status are totally excluded from a specific percentage of the seats in the entering class. When the State's distribution of benefits hinges on the color of a person skin, that individual is entitled to a demonstration that the challenged classification is essential to promote a tangible state interest. For this reason the court's judgment was that Davis' special admission program was invalid under the Fourteenth Amendment. Another case, that di d deal with the employer-employee relationship, was United Steelworkers of America, AFL-CIO v. Weber. In this case a white employee sued because his employer adopted a voluntary affirmative action plan reserving for black employees fifty percent of the openings in a training program. Because the company had put in place a voluntary program to eliminate an apparent racial imbalance the Supreme Court held that the program was permissible and did not unnecessarily trample the rights of white employees. These are just
Sunday, November 24, 2019
Summer Reading List Essay Example
Summer Reading List Essay Example Summer Reading List Essay Summer Reading List Essay Essay Topic: A Thousand Splendid Suns English 12 Summer Reading Teachers: Helen Dunning [emailprotected] or. kr, Jim Burwell [emailprotected] or. kr Here is the summer reading list for English 12- A Thematic Study of World-wide Literature. This is required summer reading. Reading these books will expand your vocabulary, build your personal library, start preparing you for university study, and guide the discussions for much of the first semester. 1. Order the TWO books and order them early. How to Read Literature Like a Professor: A Lively and Entertaining Guide to Reading Between the Lines, by Thomas C. Foster (336 pages) USD 14. 00 ISBN-10: 006000942X ISBN-13: 978-0060009427 AND Choose ONE of the following: Nectar in a Sieve by Kamala Markandaya (208 pages) ISBN-10: 0451528239 ISBN-13: 978-045152823 A Thousand Splendid Suns by Khaled Hosseini (432 pages) ISBN-10: 159448385X ISBN-13: 978-1594483851 A Handmaids Tale by Margaret Atwood (311 pages) ISBN-10: 038549081X ISBN-13: 978-0385490818 2. Read How to Read Literature Like a Professor. You may have already read parts of this, but reread them, and read the chapters you missed last year. 3. For ten of the chapters, write 1-2 questions that require someone to consider the topic of the chapter and apply it to any literature text. The questions cannot be questions that merely ask for something to be identified or defined. The questions should require you to evaluate or interpret characters, settings, plot, language or details (quests, food, vampires, etc) and their implied, connotative, symbolic (or otherwise) meaning in a literature text. Consider questions that would lead you to conclusions similar to those Foster discusses in the examples in his book. eg. If itââ¬â¢s not just rain, what is it? What is the purpose of the rain in the literature text? This references chapter 10, and in order to be answered it needs to be applied to a literature text as the answer could be different depending on how you read the text and which text you read. You will need 10-20 questions in total. 4. Read your novel. 5. Choose the three most challenging questions you wrote for How to Read Literature Like a Professor. Answer these questions, in no more than 200 words. Organize your answer appropriately. 6. Bring both books to class on August 13th, 2012. Books and the written assignment are due then. Be ready for: Discussions of gender and equality. Your book will form the basis of discussions, an essay and/ or a group or individual presentation. Checklist for August 13th: Bring the following to your first English class: ____ Your copy of How to Read Literature Like a Professor ____ Your copy of the novel. Be prepared for a reading comprehension quiz or essay ____ A hardcopy of your questions for How to Read Literature Like a Professor ____ A hardcopy of your answers to the three most challenging questions you wrote, as applied to your novel
Thursday, November 21, 2019
Scott v. Sanford Case Study Example | Topics and Well Written Essays - 500 words
Scott v. Sanford - Case Study Example Upon his owners return to Missouri, Dred was then sold to Sanford who became the defendant in this case. The basis for the suit was that according to Abolishonist lawyers, Dred and his wife had lived on free ground for a period of time, with his daughter even born in the free states and therefore, could no longer considered a slave and was in effect, a free man. The main issue of this case was that Dred was asking the courts to decide as to whether he was no longer a slave and instead was not a citizen of the land and as such, should be accorded the same rights as a free man under the U.S. Constitution (Dred Scott v. Sanford, n.d.). Dred sued for his freedom in 1853 in the federal court of New York under the Diversity jurisdiction provided in article 3. section 2 of the U.S. constitution. Judge Robert William Wells who heard this case directed his jury to base the merits of the case on the Missouri law. As per the facts of evidence, Dred lost. All because he failed to present a witne ss who could attest to the fact that he was indeed a slave for Sanford. As expected, a case of this magnitude at the time found its way to the U.S. Supreme Court where it was heard and decided upon by Chief Justice Roger B. Taney who was known as former slave owner in Maryland. It was his decision on this case that made Dred v. Sandford a highly precedential case since Judge Taneys decision effectively invalidated the Missouri Compromise (The Dredd Scott Decision, 1996). In his courts decision, seven out of 9 judges declared that ââ¬Å"no slave or descendant of a slave should be considered a citizen of America.â⬠(The Dredd Scott Decision, 1996). As such, Dred had no right to sue an American citizen, nor sue for his freedom in the federal courts. He was in effect, still a slave. Taney declared that the U.S. Constitution explains that no man should be deprived of his property and as such Dred,
Wednesday, November 20, 2019
The Best Workplaces Essay Example | Topics and Well Written Essays - 2000 words
The Best Workplaces - Essay Example Toyota Company also holds joint-ventures with TPCA Company in Czech Republic, Kirloskar in India, GAC in China, and Sichuan FAW in China. Toyota Company is headquartered in Toyota city, Aichi with several regional headquarters spread across different regions of the world. The company has good strategic management principles and philosophy, which has helped it to remain at the top of automobile producers globally. The production system of the company is based on lean manufacturing and just in time production, which have helped the company to produce quality vehicles. These philosophies have also helps the company to boost its brand name in the market enabling it make more sales thus increasing its profits. In 2012 and 2013, the company is said to have produced more than 10 million vehicles making it the first automobile company to produce 10 million vehicles per year. According to research there are four main elements that have enabled them to progress over the years; long-term thinking before decision-making, good problem solving techniques, continuous employee development, and continuous solving of problems which helps in organizational learning (Crawley, Swailes & Walsh, 2011). The main reason why Toyota Company was selected for this research is its steady development and progress over the years. Employees play a key role in a companyââ¬â¢s development and as such, it means that Toyota have good human resource management skills that are helping them to nature their human resources in a way that will help the company to grow and become the world leading automotive producer (Crawley, Swailes & Walsh, 2011). Another reason why it was chosen for this research is that my uncle works there, as a line manager is the China branch. He has been my role model since I was young and want to embrace his career path. After finishing college, I will seek an internship with the company with prospects of being taken as a management trainee and later
Sunday, November 17, 2019
Research on Zara Paper Example | Topics and Well Written Essays - 500 words
On Zara - Research Paper Example Not a single reason for the cause, several reasons account for Zaraââ¬â¢s popularity and its standard along with world wide recognition. Obviously the very first fact is its vertical integration, with operations including design, textile manufacturing, and dying, permits the company to respond extremely quickly to market conditions and fashion trends. This makes Zara, a flagship chain store of Inditex, a fast fashion for youth. Another remarkable difference is that unlike other international clothing chains, Zara makes more than half of its clothes in-house, rather than relying on a network of slow-moving and disparate suppliers. This type of innovation management renders swiftness and efficacy throughout its operations and consequently Zara can make a new line from start to finish in three weeks, against an industry average of nine months (Zara International Inc). Another key factor for Zaraââ¬â¢s success is its strategic management, it does not spend money on advertisements; instead they spend money on anything that would enforce speed and responsiveness of the business chain. They invest heavily in production and distribution facilities to fluctuating demand. Furthermore, instead of more quantities per style, Zara produces more styles roughly 12,000 a year. Thus even if a style sells out very quickly there are new styles already waiting to take up the space. Fresh produce, moving in step with fashion trend and updated frequently the ingredients are just right to create the sweet smell of success. Moreover, the effectiveness in ownership and control of production is the one in list of success causes. Most other competitors like GAP and H&M, completely outsource their production to factories around the world, many of them in low cost Asian countries. In contrast, it is estimated that 80 percent of Zaraââ¬â¢s production is carried out in Europe that is, in owned or
Friday, November 15, 2019
Linear Variable Differential Transformer and Strain Gauge Transducer
Linear Variable Differential Transformer and Strain Gauge Transducer There are many types of transducers displacement measurements, Linear variable differential transformer (LVDT), capacitive transducer, potentiometer transducer, resistive transducer, optical transducer, etc. For our experiments purpose we use the LVDT, since its able to produce high output for relatively small displacement and for strain measurement we use the strain gauge transducer. Linear Variable Differential Transformer(LVDT): The linear variable differential transformer (LVDT) is a type of electrical transformer used for measuring linear displacement. The transformer has three solenoid coils placed end-to-end around a tube. The centre coil is the primary, and the two outer coils are the secondarys. A cylindrical ferromagnetic core, attached to the object whose position is to be measured, slides along the axis of the tube, the figure below shows the construction of the LVDT. When an alternative current is applied into the primary coil, a voltage is induced in each secondary core; those voltages are directly proportional to the mutual inductance induced with the primary. As the core moves, these mutual inductances change, causing the voltages induced in the secondarys to change. The coils are connected in reverse series, so that the output voltage is the difference between the two secondary voltages. When the core is in its central position,the distance between the two secondarys is equal ,hence equal but opposite voltages are induced in these two coils, so the output voltage is zero. When the core is displaced in one direction, the voltage in one coil increases as the other decreases, causing the output voltage0 to increase from zero to a maximum. This voltage is in phase with the primary voltage. When the core moves in the other direction, the output voltage also increases from zero to a maximum, but its phase is opposite to that of the primary. The magnitude of the output voltage is proportional to the distance moved by the core (up to its limit of travel), which is why the device is described as linear. The phase of the voltage indicates the direction of the displacement. Because the sliding core does not touch the inside of the tube, it can move with little friction, making the LVDT a highly reliable device. LVDTs are commonly used for position feedback in servo-mechanisms, and for automated measurement in machine tools, control systems, robots, and many other industrial and mechanical systems. Strain Gauge: Strain gauge transducers are kind of sensors that transduce(convert) strain applied into an electrical signal ( usually voltage) for the purpose of pressure sensors applications, force and torque measurements. It was invented by Edward E. Simmons and Arthur C. Ruge in 1938, the most common type of strain gauge consists of an insulating flexible backing which supports a metallic foil pattern. A strain gauge is simply a resistor, whose value varies with strain in the material to which it is bonded. They can be used in various fields when a readable value needed to be modeled from a force or strain applications. The construction of the strain gauge sensor is as shown in the following figure. As seen in the figure it has a fine resistance wire, sensitive for load weights. Objectives: To obtain a characteristics of the LVDT and Strain gauge sensor. To obtain a mathematical equation for the sensors response. To obtain distance measurement using LVDT and Strain Gauge sensor and convert it to a Human readable form. Objectives: To obtain a characteristics of the LVDT and Strain gauge sensor. To obtain a mathematical equation for the sensors response. To obtain distance measurement using LVDT and Strain Gauge sensor and convert it to a Human readable form Significance of the problem: By doing this experiments, the functions of LVDT can be learnt. The LVDT advantages might be useful for lots of project such as measurement process, silent process, and any process that needs fast output generation. The disadvantages of LVDT also can be observed by doing this experiment, which are important to be learnt. By knowing the disadvantage, students can take these matters into consideration during system designing process. The importance of Strain gauge also can be learnt in this lab topic. In robotic system, force measurement is very important. The voltage used must be relevant depending to the load given. Energy wasting will happen if relation between load and voltage is ignored. Nowadays many companies want to produce something that saves energy and environmental friendly, so strain gauge can help to achieve that objectives. 1.3 Background and Literature Review LVDT Linear variable differential transformer is popularly known as LVDT. The LVDT contains one primary winding, and two secondary windings connected to each other in series opposing manner as shown in the figure below. The body whose displacement is to be measured is connected to the iron core. According to Haresh Khemani in Jan 28, 2010, graduate of Mechanical Engineering from University of Pune, India, LVDT comprises of the differential transformer that provides the AC voltage output proportional to the displacement of the core passing through the windings.. According to him too, LVDT is basically a differential transformer, whose voltage output is linear to the displacement of the object hence it is given the name linear variable differential transformer. Meanwhile, according to Measurement Specialties Incorporation.,a leading global designer and manufacturer of sensors and sensor-based systems, An LVDT, or Linear Variable Differential Transformer, is a transducer that converts a linear displacement or position from a mechanical reference (or zero) into a proportional electrical signal containing phase (for direction) and amplitude information (for distance).. According to this company, the operation does not require electrical contact between the moving part (probe or core rod assembly) and the transformer, but rather relies on electromagnetic coupling; this and the fact that they operate without any built-in electronic circuitry are the primary reasons why LVDTs have been widely used in applications where long life and high reliability under severe environments are a required, such Military/Aerospace applications. LVDT have been used widely in many applications. Companies such as Trans-Tek Inc. had done so many applications on LVDT such as LVDT use in ATM to Sense Dollar Bills by using miniature transducers, such as the Series 230 AC-AC LVDT. The low mass core is ideal for systems with low driving forces or high acceleration and, therefore, will not adversely influence the delicate nature of these applications. One application requiring a miniature LVDT is the multiple bill detector of an automated teller machine, or ATM. This mechanism is capable of detecting single, double and triple bills, as well as folded, taped, overlapping and soiled bills. Combining an AC-AC LVDT with the necessary electrical components will result in a relatively low-cost system with high-end performance. AimRite Holdings Corporation is a pioneer in the field of computer controlled suspension technology for the automotive industry. Targeting mainly sports utility vehicles (SUV) trucks, buses and RV.s, AimRite.s trademark product the COAST system uses the Model 0283-0000 AC-AC LVDT for continuous position feedback. This advanced suspension design offers numerous benefits including: luxury car ride with sports car performance, on-road and off-road application, replacement of sway bars and shock absorbers, simultaneous control of all vehicle dynamics, compatibility with conventional or air springs, reliability and flexibility at a minimal cost, and robust construction. Strain Gauge According to National Instrument, Strain is the amount of deformation of a body due to an applied force. More specifically, it is defined as the fractional change in length, As shown below it can be seen that strain can be positive (tensile) or negative(compressive) depending on the direction of force given. The strain gauge is one of the commonly used strain measurement sensors. It is a resistive elastic unit that changes in resistance is a function of applied strain. Where R is the resistance, Ã Ã ¥ is the strain, and S is the strain sensitivity factor of the gage material (gage factor in some books). The majority of strain gauges are foil types, available in a wide choice of shapes and sizes to suit a variety of applications. They consist of a pattern of resistive foil which is mounted on a backing material. They operate on the principle that as the foil is subjected to stress, the resistance of the foil changes in a defined way. According to University of Massachusetts Lowell, strain gauge is a sensor used to transfer a mechanical strain to a quantifiable output. The strain gauge has a resistance which changes as a function of mechanical strain. Although the change in resistance can be quantified using an ohm meter, signal conditioning is used to convert the change in resistance to a voltage. The voltage may then be amplified, thus reducing quantization errors. The relationship between the input strain and the output voltage may be determined using the system sensitivity. In practice, strain measurement involves quantities larger than few milistrain, Therefore, to measure the strain; it requires accurate measurement of very small changes in resistance. To measure such small change, strain gauges are always used in a bridge configuration with voltage excitation source just like the Wheatstone bridge shown below From the equation, when R1/R2=R3/R4, output will be zero. Under this condition, bridge is in balance state. Any change of resistance will give value to output voltage. So if R4 is to be change into active strain gauge, any changes in the gauge resistance will unbalance the bridge and produce nonzero output voltage. In 1992, a patent on Strain gauge for medical applications by Bowman, Bruce R. (Eden Prairie, MN) is published. It is a strain gauge for use in certain medical applications, such as sensing the occurrence of an apnea event. The device is also applicable to monitoring mechanical motion associated with other medical conditions. The strain gauge actually measures the change in DC resistance produced by stretching and compression of a number of carbon deposits coupled in series on a longitudinally extendible substrate. This extendibility is produced by suitably die cutting a flexible but inherently inelastic insulative substrate. The easily produced device may be used externally or encapsulated for implantation. Meanwhile in 1987, Strain gauge scale for weighing fish patented by Reder, Lawrence H. It is a portable scale particularly for weighing fish and normally hand held and which includes a strain gauge for sensing the weight of a fish and the strain gauge providing a leg of a Wheatstone Bridge to provide the measuring of the strain placed upon a member to which the fish is attached. The unit includes battery sources for the required power and includes an LED display unit for reading of the weight of the fish. A zero set may be incorporated in the circuitry or a reset to zero reading may be provided. The unit provides a portable, accurate scale for weighing of fish and the unit may also include selective sensing circuitry for reading of other inputs such as temperature of water. 2.0 Methodology: In this experiment we are using the DIGIAC 1750,Digital-multimeter and oscilloscope. LDVT: Its intended to measure the rectified output voltage using a digital multimeter set on the range of 20V DC. The analog multimeter also used to compare the results when using it against a digital multimeter. The procedure for conducting this experiment are as follows: The circuit is connected as in Figure 6 with the digital multi-meter on the 2V DC range to monitor the output of the Full-Wave Rectifier. The power supply is switched ON. AC Amplifier gain is set to 1000. Gain Coarse and Gain Fine control of Amplifier #1 is set to 100 and 0.2 respectively for and adjusted to produce zero output with zero input. The core position is adjusted by rotating the operating screw to the neutral position to give minimum output voltage (voltage from the digital multi-meter). The result is recorded as in Table 1 below Table 1 The core control screw is rotated in steps of 1 turn for 4 turns in the clockwise direction and the result is recorded. Then the control screw is turned in the counter clockwise direction and the result is recorded. The graph of output voltage from the analog meter readings against core position is plotted. Strain Gauge: The circuit is connected as in Figure 7 below. Amplifier#1 coarse gain is set to 100 The power supply is switched on and the offset control of Amplifier#1 is set to produce zero voltage output under no load condition. Figure 10 : electrical connection of strain gauge Ten coins with similar weights(10 cent coins) are placed on the gauge and the gain fine control is adjusted to produce 7.0 voltage output One coin is placed on the load platform and the value is recorded in table 2 Table2 Step #5 is repeated and all values are noted in the table The graph of output voltage against number of coins is plotted. Another set of ten coins (20 cents) are placed on the load platform and the steps from 4 to 7 are repeated. Results and Analysis: Linear Variable Differential Transformer (LVDT) : The data shown in the following table shows the reading of both the analog and digital multi-meter for 4 turns in the clockwise and anti-clockwise directions after calibrating the core position into the initial neutral position. The results recorded in the table above then plotted on the graph in figure 11, showing the relationship between the output voltage for every respected trun of the core position. The result transformed from the table into the graph resembles the theoretical graph. The maximum negative and positive turn generate maximum voltage. When the turn is at neutral position, the voltage is almost zero indicate that both secondary coils have slightly same value. The graph is not perfectly a straight line due to external disturbance such as electromagnetic field source came from hand phone and other devices Strain Gauge: For this experiment we used two different types of loads with different weights, one with 10 cent coins and the other using 20 cent coins. The purpose of using those two different loads is to ensure accuracy and precision since the output should be the same as long the threshold values are set to be the same for both types.Ã The plot graph in figure 12 shows number of loads (10 cent) vs. output voltage is a transformation of the readable data into realistic form, which show linearity between the output voltage and the weight of a load. When no load is applied on the strain gauge, the voltage measured is 0V indicated that there is no resistance on the device. Using 10 cent coin, the graph generated is as expected, a linear graph To test the consistency, we used 20 cent coin and the graph generated is almost same as 10 cent coin experiment. 4.0 Discussion: 4.1 LVDT: The outputs produced are actually small, like can be seen in the data record for Digital multi-meter. So amplifiers are used to amplify the output so that the pattern of the output can be observed more clearly. Then, mathematical expression can be obtained. Let say, 9V is the highest output voltage that can be obtained. By using linear equation y = mx + c y is the output voltage x is the number of turns m is the sensitivity c is the displacement/offset For Expected Output: c = 0 because the values touches y axis at 0V. m= (9-0) / (4-0) = 2..25 V/turn So the mathematical expression is: y = 2.25|x|, since for -ve turn, the output is same for +ve turn. For Experimental Output: c = 0.5 For +ve turn, averagely, m = (9-0.5) / (4-0) = 2.125 V/turn So the mathematical expression is: y = 2.125x + 0.5; for positive turn For -ve turn, averagely, m = -(8-0.5) / (4-0) = -1.875 V/turn So the mathematical expression is: y = -1.875x + 0.5; for negative turn Even though the output generated is increasing as the number of turns increases, but the pattern of output readings are not smooth just like the expected output. It can be seen in figure below that the experimental values are not totally linear because the increasing rate is not consistent. This might happen because of LVDT disadvantage which is sensitive to stray magnet field. So, during the experiment, any electronic devices that produces magnetic field such as cell phone and notebook must be avoided to be close to the LVDT In term of waveform generated, it can be seen as in figure 15 that during the zero turn, the output voltage is in same phase as input, except the amplitude is lower. Meanwhile during positive turns, the output is lagging the input and the voltage amplitude is higher. As for the negative turn, the output is leading the output and the amplitude is higher. Strain Gauge Same like the LVDT experiments, the output produced by strain gauge is small, so it is amplified by the amplifier to make the observation more clearly. As illustrated in figure 16, it can be seen that the value of output increase as the number of load increases. By doing this experiment using two types of load, the consistency of the system can be tested. By using 10 cent and 20 cent coins as load, two data sets obtained. There are some differences in the values of the output of these two data. It suppose to give the same value no matter what type of load is used since the value of offset and maximum output have already been set at the beginning of the experiment. This might happen because of the external force as example, from the hand when putting the load on the platform and also from the pressure of the room that are not consistent. Even a small change in pressure of environment can affect the output because output from the strain gauge is amplified by 100. For the mathematical expression for this experiment can be obtain by using the same method as LVDT. By using linear equation y = mx + c y is the output voltage x is the number of load m is the sensitivity c is the displacement/offset For Expected Output: c = 0 because the values touches y axis at 0V. m= (7-0) / (10-0) = 0.7 V/turn So the mathematical expression is: y = 0.7x For Experimental Output: c = 0 because the values touches y axis at 0V. For 10 cent, averagely, m = (7.25-0) / (10-0) = 0.725 V/turn So the mathematical expression is: y = 0.725x; for 10 cent For -ve turn, averagely, m = (7.13-0.) / (10-0) = 0.713 V/turn So the mathematical expression is: y = 0.713x; for 20 cent
Wednesday, November 13, 2019
Victorian Education and the First Part of Hard Times by Charles Dickens
Victorian Education and the First Part of Hard Times by Charles Dickens The education system in the 19th century was one of the more prominent floors in society. Trainee teachers usually began work around 14 years of age, predictably resulting in poor quality teaching. Subjects and topics were drilled repeatedly until set deep into the childrenââ¬â¢s memories. Numbers of children to a class were incredibly high, meaning there was a huge lack min teacher ââ¬â pupil relationship. If you happened to be particularly bright then you were likely to be dragged behind whereas if you were unfortunately slow, then you would be left behind with no special help or encouragement. Authorities were very domineering; everybody was expected to be able to follow the system, personal differences were not taken into account in any way productive. Corporal punishment is another feature commonly used by Victorian teachers; children were often beaten because of mistakes, and as you can imagine, violence from teachers was a frequent event mainly due to the narrow minded peremptory conditions. Evidently, the consequences of such an education produced uniformity to such a degree that linked each child into the system. The sense of depersonalisation that consumed the tender young imaginations, so vivid and active - the impersonal existence that dissolved away any trace of flourishing enthusiasm and discarded the dregs; deadpan, stunted adults. All the same, and all plugged into the same matrix. The novel Hard Times powerfully reflects Dickensââ¬â¢ personal interest in the education system. He seems to have taken samples from particular features of education and amplified them to create a fictional scenario constructed from reality. Th... ...ian education absolutely horrifies me (probably due to my love of expressive arts), and I think that there is no way that the humiliation and dehumanisation could have had any positive affect on the children. There was no stimulation or variations of syllabus for different levels of academic intelligence and I think that the introduction of these things have had a positive and productive outcome. I am curious to read on having reached this point, especially to look into how the young Gradgrinds turn out. Iââ¬â¢d also like to see how Sissy is affected by the system ââ¬â if she is at all. One of the things that really makes me want to read on, is the introduction of several new characters fairly early in the story; the way they are linked to each other and how they differ as individuals seems to entice my imagination ââ¬â I want to know whatââ¬â¢s going to happen next.
Sunday, November 10, 2019
Auditing of Educational Institutions
INTRODUCTION;2 DEFINITIONS3 Auditing3 Financial statements:4 Educational institutions4 FINANCIAL AUDITING:5 Objectives of auditing:5 Primary objects6 Subsidiary objects:6 General Principles Governing an Audit of Financial Statements6 Qualities of an auditor:7 Types of audit:7 Statutory audits:7 Private audits7 Internal audits:7 Required procedures:8 Auditors report:9 AUDITING OF EDUCATIONAL INSTITUTIONS9 INTRODUCTION:9 Background of auditing educational institutions:9 Reasons and purposes of auditing school accounts:10 Expectations of the schoolsââ¬â¢ accounts auditor:12 Types of auditing13 Internal auditing14 External auditing:15 Records and books of accounts for external auditing. 17 Audit report21 CONCLUSION22 Reference23 INTRODUCTION Since schools are public agencies, their raising and spending of money must be reviewed on a yearly and needs basis. This paper reviews auditing in educational institutions and specifically Kenyan Educational institutions. The paper starts by giving detailed definitions of key words which are essential in the discussion of auditing. However, a background to financial auditing is first discussed to give an insight on the same. Areas of general auditing covered include: need of auditing, objectives and general principles of auditing, qualities of an auditor, required procedures and the auditorââ¬â¢s report. Having discussed auditing in general, the paper goes further to discuss auditing in educational institutions and starts by giving a background to the same, reasons and purposes of auditing school accounts, expectations of the school accounts auditor, types of school auditing, records and books of accounts used for auditing and finally the audit report. DEFINITIONS Auditing The Auditing Practices Board (APB), (2002), defines audit of financial statements as an exercise whose objective is to enable auditors to express an opinion whether the financial statements give a true and fair (or equivalent) of the entityââ¬â¢s affairs at the periods and of its profit or loss or income and expenditure for the period then ended and have been properly prepared in accordance with the applicable reporting framework. for example relevant legislation and applicable accounting standards ) or where statutory or other specific requirements prescribe the term present fairly. Okumbe (1998), states that auditing deals with the investigation of the financial records of an educational organization in order to ascertain the objectivity and accuracy of the financial statements. Okumbe further suggest that auditing is an activity which appraises the accuracy and completeness of the accounting system applied by the educational organization. According to Milli champ. A (2006), auditing is an activity carried on by the auditors when he verifies accounting data determines the accuracy and the reliability of accounting statements and reports and then reports upon his efforts. Millichamp asserts that, it is an activity carried out by an independent person with the aim of reporting on the truth and fairness of financial statement. Wango (2007) defines auditing as the assessment of accounting records and procedures of a business or government unit by a trained accountant for the purpose of verifying the accuracy and ompleteness of records. Wango illustrates that auditors generally want to determine whether the correct procedures are followed and whether embezzlement or other illegal activity occurred. Nyongesa (2007) defines auditing as a systematic method of determining whether or not school funds and property have been used in a proper way. According to him, audits are proposals of school finances and property practices and records. Auditing therefor e is a detailed study of the control of books and accounts such as subsidiary records. The study determines legality, accuracy, accounting and application of how school funds for example, have been utilized. This paper will however adopt a definition given in a UNESCO report of 2007, thus, auditing refers to a process whereby all accounts of the school are examined and evaluated in detail by a competent auditor in order to determine and report on the financial standing of the school for the period under review. Financial statements: According to business dictionary. om:financial management refers to the planning, directing ,monitoring organizing and controlling of monetary resources of an organization Educational institutions Thesaurus defines educational institutions as organizations dedicated to education Financial Auditing: According to Millichamp (2006), the problem which has always existed when managersââ¬â¢ report to owners is: can the owners believe the financial report. This is because the report may contain errors, not disclose fraud, be inadvertently misle ading, be deliberately misleading, fail to disclose relevant information or fail to conform to regulations. Millichamp suggests that the solution to this problem of credibility in reports and accounts lies in appointing an independent person called an auditor to investigate the report and report on his findings. In general, published accounts are required to confirm to the accounting standards. Part of the auditorsââ¬â¢ duties is to assess whether or not the financial statements he is auditing do comply in general and in detail with the accounting standards. Auditing is carried out by accountants in public practice. Accountancy is a profession and professions have certain characteristics including an ethical code and rules of conduct. Objectives of auditing: The auditor should be an independent person who is appointed to investigate the organization, its records and the financial statements prepared from them and thus form an opinion on the accuracy and correctness of financial statements. The primary objective of an audit is to enable the auditor to say that these accounts show a true and fair view or of course to say that they donââ¬â¢t. The main objects of an audit according to Millichamp (2006) can thus be categorized as below: Primary objects To produce a report by the auditor of his opinion of the truth and fairness of financial statements, so that any person reading and using the m can have belief in them. The auditor gives his opinion on those financial statements taken as a whole and thereby to produce reasonable assurance that the financial statements give a true and fair view (where relevant) and have been prepared in accordance with the relevant accounting or other requirements. Subsidiary objects: * To detect errors and fraud. * To prevent errors and fraud by deterrent and moral effect of the audit. To provide a spin-off effects General Principles Governing an Audit of Financial Statements The financial statements audited under international standards iv are the balance sheets, income statements and cash flow statements VI and the notes thereto. The first International Standard on Auditing, ISA 1 (Subject matter Number 200) vii, discusses the principles governing an audit of financial statements: a) ISA 200 (1) st ates that an auditor could comply with the Code of Ethics for Professional Accountants issued by IFAC. ) ISA 200 further states that the auditor should conduct an audit in accordance with International Standards on Auditing. c) The term ââ¬Å"scope of an auditâ⬠refers to the audit procedures deemed necessary in the circumstances to achieve the objective of the audit. d) An audit in accordance with ISAs is designed to provide reasonable assurance. e) There are certain inherent limitations in an audit that affect the auditorââ¬â¢s ability to detect material misstatements. f) The audit of the financial statements does not relieve management of its responsibilities. Qualities of an auditor: Auditors being professionals are expected to uphold certain qualities. Some of these qualities according to Millichamp (2006) include: independence, competence, and integrity. Types of audit: Statutory audits: These are audits carried out because the law requires them Private audits These are conducted by independent auditors because the owners desire it and not because the law requires it. Internal audits: These are conducted by an employee of an organization or an outside contractor into any aspects of its affairs. It is an independent appraisal function established by the management of an organization for the review of the internal control system as a service to the organization. Required procedures: Before commencing any professional work, an accountant /auditor should agree in writing the precise scope and nature of work to be undertaken. This is done through the medium of an engagement letter. The letter serves the following purposes: * Defining clearly the extent of the auditorââ¬â¢s responsibilities. Minimizing misunderstanding between the auditor and the client. * Confirming in writing verbal arrangement. * Confirming acceptance by the audit of his engagement. * Informing and educating the client. On agreement the auditor observes the following procedures: * Background research * Preparation of the audit plan * Accounting system review substantive testing * Analytical review techniques * Analytical review of financial statements * Preparation and signing of report. Auditors report: At the end of his report when the auditor has examined the organization, its records and its financial statements, the auditor produces a report addressed to the owners in which he expresses his opinion of the truth and fairness and sometimes other aspects of the financial statements. The auditor in his report says that in his opinion, the financial statements show a true and fair view. The reader or user will know from his knowledge of audit whether or not to rely on the auditorsââ¬â¢ opinion. If the auditor is known to be independent, honest and competent then his opinion will be relied AUDITING OF EDUCATIONAL INSTITUTIONS INTRODUCTION: Having looked at financial auditing, this section of the paper will now focus on auditing of educational institutions. A detailed background of auditing in educational institutions will be discussed, reasons and purpose, expectations of the school accounts auditor, types of auditing which can/are practiced, records and books of accounts used for audit purposes in schools and finally the schoolsââ¬â¢ audit report. Background of auditing educational institutions: According to Rajeev (2005), education has turned into a big business now. Apart from the government controlled schools, colleges, institutes and universities , the entry of private sector into these areas have provided not only new opportunities to the chartered accountants who are in service ,but have created an altogether new challenge to the chartered accountant who are in practice. Education institutions are very much different from other business organizations and the process of audit of institutions is also very different, from that of other business enterprises. Wango(2007),suggests that financial management is the process of planning and utilization of school funds in an efficient and effective manner and in accordance with regulations and procedures. Wango says that financial management is an indispensable part of school management. Prudent financial management is usually precondition of a good school since the way schools funds are managed largely determined the overall school performance. The school management and the head teacher are responsible for planning, controlling monitoring school finances. The head teacher is the accounting officer in the school. The head teacher and the accountants (school bursar) must be very vigil on school accounts. Given that Primary and Secondary schools are receiving a lot of money from the government, there is certainly going to be greater pressure to be open and transparent. School funds will be more closely monitored and stakeholders including parents will demand even more efficient use of school finances. Reasons and purposes of auditing school accounts: Okumbe (1998), points out that the purpose of auditing is not to uncover mismanagement or embezzlement of the funds. According to him the major objectives however include: i) To determine whether the financial statement made by an educational organization are accurate in both calculations of figures and in applications of the recommended accounting guidelines. i) To determine whether educational organization uses procedures which comply with legal provisions, policies, and procedures stipulated by the ministry of education or the relevant body. i) To identify any operational problems in the accounting procedures used by the educational organization so as to provide remedial recommendations for improvement. iii) To enable the auditor to form a opinion on the accounting of the financial statement prepared by the school for a given period. Nyongesa (2007) notes that the major purpose of auditing is to protect school property and funds as well as the administrators involved in handling s chool property and funds. He further goes ahead to state that, head teachers are solely responsible for the proper use of school property and money. They therefore need to be protected against any improper use of school money and property by themselves or any other personnel in the school. Formerly, the emphasis on school auditing was placed on the discovery of fraud and detection of errors (Knezevich, 1967). Those two functions are least emphasized in modern times because any auditing is viewed as a means of knowing how property are used in schools. According to Nyongesa, the main purpose of auditing in a school is to: * Protect any school official in charge of school property and funds. Show proper and improper use of property and funds. * Verify that all financial accounts have been accurately recorded. * Provide suggestions in improving the school financial system. * Review all the school operations within a fiscal period. According to a UNESCO report (2002), auditing school accounts is the final stage in the process of managing school funds. At the end of each financial or budget period, the school head has a statutory respo nsibility to prepare and present to school financial bodies an audited financial report. This should give a true and fare view of the financial position of the school. The report states that, in many countries, financial accountability is one of the major responsibilities of the school board of governors/directors and the school head. Government statutes usually include sections outlining the financial principles and practices which boards and heads must follow to achieve accountability for the funds they collect and receive to run their schools. The Ministry of Education also issues financial regulations from time to time whereby audited accounts of a given financial period must be submitted to facilitate financial decisions, for example a case of Kenya where there are grants and donations for the running of free education. Finally, auditing helps the head teachers to improve the schools accounting systems thus enhancing their skills in financial management and evaluates his or her performance. Expectations of the schoolsââ¬â¢ accounts auditor: Qualified auditors are the only ones authorized to examine and verify the books of accounts of any formal organization. They are skilled in the techniques of auditing and they are governed by international professional ethics. Because auditing of school accounts must be done with reasonable care and skill, the auditor must be professionally trained and qualified with an independent mental attitude about the school. He/she must have reputable and known personal qualities which would support his/her opinion about the schoolsââ¬â¢ financial statement. School boards of governors are corporate bodies and by state they are responsible for engaging auditors through the terms of a formal contract which is binding to both parties. The contract with the auditor must state clearly the tasks expected, the terms of payment and the date when the report must be completed and submitted to the board. The auditor should not have any vested interest in the school and the contract should be between him and the board but not with the school head. A school head teacher has a statutory responsibility to prepare and submit financial statements which give a true and fair view of the financial standing of the school. Types of auditing There are two types of audits operational in the Kenyan school system: internal audit and external audit. Both audits are used in institutions of higher learning, mostly the universities. The external audits are the only audit used in primary, secondary schools and the teacher training colleges. However, a report by UNESCO (2002), states that every educational organization must carry out the two types of auditing for accountability and credibility of their financial statements because they are public agencies. The inspectorate is charged with the responsibility of conducting the auditing process in schools and the teacher training colleges. An approved firm of accountants is charged with that auditing responsibility especially with the university accounts. As far as the inspectorate is concerned, books of accounts should be in the Provincial Director of Education (PDEsââ¬â¢) office by or before 31st January of the ensuing year for auditing. After being audited, these books should be submitted to the Permanent Secretary in the Ministry of Education (Nyongesa, 2007:133). The types of auditing are thus discussed below: Internal auditing According to Okumbe (1998), there should be an officer whose duty is to perform the tasks of internal auditing. This is because internal auditing enables an organization to appraise the effectiveness of its financial management techniques and control. However, Okumbe asserts that educational managers are expected to be conversant with auditing techniques within the organization so that he/she may help in detecting financial management flaws before it is too late to alleviate them. Nevertheless, some schools are small entities where internal auditing may not be necessary, especially where the accounts staff is competent. In any case, the school head is directly involved to authorizing and approving expenses and signing cheques and the finance committee of the board may inspect and carry out internal control of the funds. UNESCO report (2008), defines internal auditing as a management activity and a service intended to ensure regular and frequent checking on a schoolsââ¬â¢ financial transactions and records. According to the report, an internal auditor is normally an employee of the school e. g. a deputy head whose main role is to supervise the accounts staff to ensure efficiency in the day to day management of the school finances. Robert (1995), points out that the requirement of multiple signatories for the approval of purchase order constitutes an internal audit of purchasing. The accounting or book keeping department may also perform an audit on the general ledger prior to closing the financial statements at the end of each month. It has been noted that internal auditing is to ensure regular and frequent checking of the financial transactions of the school. A schedule for internal auditing should include and outline the objectives, procedures to be followed the frequency and the methods of communicating or reporting the information to management. An internal audit report should point out areas of weakness and strength in the accounts records and books and draw the attention of management to any irregularities in the transactions. Information from internal auditing must be reliable complete and available on call to enable the head and the board to make quick decisions where necessary. External auditing: Robert et al (1995), defines an external audit as an objective systematic review of resources and operation followed by a written or oral report of findings. According to Robert et al, there are three basic types of external audits namely: the financial compliance audits which address the fairness of presentation of basic financial management in conformity with Generally Accepted Accounting Principles (GAAP);secondly there is the Program compliance audit which is a review of a local agency (LEA) adherence to the educational and financial requirements of specific finding source and lastly the third type is a performance audit which addresses the economy and efficiency of LEAs. This examines the LEAs internal controls for weaknesses which would expose possible mismanagement or fraud. Okumbe (1998), states that external auditing is performed by agencies from outside the educational organization. The main aim being to ascertain that the organization has complied with the stipulated financial control mechanisms. According to a UNESCO report external auditing is an independent report on the financial performance of the school, in accordance with the terms of the contract agreed with the school. The focus of external auditing is on establishing the truth and fairness of the accounts. It gives added credibility to unaudited financial statements and records of the schools financial transactions and confirms their compliance to the statutes. In most secondary schools in Kenya, an external audit is carried out by the quality and standards officers who are specialized in accounting principles. According to Nyongesa (2007), there are four other audits which the school administrator; particularly the head teacher should understand and use. These are: a)Special audits-these are carried out in case of suspicion ,error, or fraud for example; when the head teacher suspects the school bursar of committing a fraud regarding school fees ,they inform the board of governors which then hires an external auditor to carry out special audit to establish the truth. b) Pre-audits ââ¬âthese occur before budgetary transactions commence and are used to guard against fraudulent use of school funds by head teachers . they protect schools official from the embarrassment of unwise spending of school money and wrongful use of school property. ) Continuous audits-occur throughout the year to improve educational program. These should be carried out to ensure that the funds are spent wisely and for the purpose for which they were budgeted for. d) Post audits ââ¬âcarried out immediately the fiscal year to allow for enough time for the budgeting next fiscal year. They help the head teacher to know how much they spent in the previous year and how much less or more they need for each school item (activity) during the coming fiscal year. Finally, the functions of internal auditing and external auditing may seem to overlap but it should be noted that the former is a management measure to ensure the daily efficiency in managing school funds, while the latter evaluates the adherence to the accepted principles, practices and statutory provisions of management in financial transactions. However, when an internal auditing is properly done, it will cut down on the cost of the external auditing (UNESCO report, 2002) Records and books of accounts for external auditing. After signing the contract, the school head must submit to the auditor all accounts; records and books to facilitate his/her work. All the relevant evidence must also be included to enable the auditor to draw conclusions on the state of school accounts. The head teacher should be ready to give oral evidence and to allow any inspection of assets which the auditor may consider necessary because auditors are in highly privileged position and have statutory rights to demand such information and explanations as they consider necessary for the purpose of auditing. Rajeev, 2005) A UNESCO report says that the auditorââ¬â¢s report is reached by a process of examining and evaluating all documents or evidence pertaining to the financial transactions of the school. In a school, books of accounts are usually written and kept by the bursar. A primary record in the school s financial statements is the general ledger. This consists of figures and records from various journals which give the daily records of financial transactions in the; a school cash book where the daily cash income and expenditure is recorded. A petty cash voucher may also be used along with the cash book. Almost all assets, liabilities, income and expenses clear through the cash account and the auditors will spend time carefully examining the cash book to establish the validity and reliability of other financial statements. Rajeev (2005), states that the following areas are also crucial in conducting the audit of any educational institution: 1) The constitution:- * Study the trust deed or any other similar document to ascertain the constitution of the educational institution. Make a note of provisions contained in the regulations which may affect accounts. 2) Minuteââ¬â¢s books:- Peruse the minutes of the meeting of the governing body making a note of the resolutions affecting accounts. Ensure that the decisions taken have been duly complied with e. g. sanctioning of expenditures, operation of bank accounts, and rejection of any financial proposal. 3) Fees from students: ââ¬â * Check the names entered in the students fee register for each month on term, with the respective clas s register, showing names of students on rolls and testing amount of fees charged. * See that the system of internal check ensures that demands against the students are properly raised. Verify fees received by comparing counterfoils of receipts given with entries in the cash book. * Ascertain whether fees paid in advance have been duly considered under the sanction of appropriate authority. * Verify admission fees with admission slips signed by the principal of the institution and confirming that the amount has been credited to a capital fund or separate account if decided so by the governing body * Ascertain whether hostel dues were recovered before studentsââ¬â¢ accounts were closed and their deposit of caution money refunded. Report any old arrears on account of fees, dormitory rent, etc to the governing body or management committee. 4) Other income:- * Verify any government or local body grant with the memo of grant. * Ascertain the reasons if any expenses have been disallowe d for purpose of -grant. * Vouch the income from endowments and legacies as well as interest and dividends from investment. * Verify the securities in respect of investments held. * Verify rental income from landed property with rent receipt and agreement expenditure. ) Expenditure :- * Ascertain the operation of internal control system over various heads of expenditure * Vouch various expenditure items, noting abnormal or heavy items, if any obtain suitable explanations for significant items of expenditure. 6) Taxation:- * Verify whether the institution enjoys tax exemptions under income tax act * Examine whether the conditions subject to which exemption has been granted have been followed. 7) General:- Verify the fixed assets and ensure the adequate depreciation is provided. * Verify the capital fund and other liabilities. * Note that the investments representing endowment funds for prizes are kept separate and any income in excess of prizes has been accumulated and invested along with the corpus * Confirm that caution money and other deposits paid by the students on admission have been shown as liability in the balance sheet and not transferred to revenue, unless they are not refundable. Ensure that separate statement of accounts have been prepared as regards scholarships ,game fund ,hostel fund ,library fund and P. E,etc. * Verify whether the form and manner of presentation of financial information conforms to relevant accounting standards if any and other applicable legal requirements. * Obtain appropriate representation and certificates from the competent person appointed by governing by or management committee in respect of various aspects covered during the course of audit. Audit report According to Allan (2006), at the end of his audit when he has examined the schools records and its financial statements, the auditor produces a report addressed to the board of governors and other stake holders of the school in which he expresses his opinion of the truth and fairness and sometimes other aspects of the financial statements. An audit report should be clear, constructive and concise. The auditor will point in writing to the authorities; * Any weaknesses /strength in the accounting system of the school. Deficiencies in the financial control system * Inadequacies in the financial policies and practices * Non-compliance with accounting standards and legislation The auditorsââ¬â¢ opinion can be unqualified, qualified or adverse depending on the state of the books of accounts and any other evidence the auditor may have examined and evaluated. An unqualified opinion is positive and satisfactory and a qualified reservation about the state of the schools accounts. Conclusi on School funds are the property of the government and citizens. They are meant to be used for the purpose of providing better education for children. There is need for public funds to be protected from any kind of misuse such as fraud embezzlement or theft. In order to ensure that school funds are secure, the head teacher should advise the school committee members or the board of governors to carry out periodic audits. It is unwise to keep postponing audits in a school. Prolonged audits are likely to be very expensive. To protect the funds and ensure effective operation of the school, the head teachers should also protect school funds by providing efficient guidelines to teachers and other school officers dealing with school funds According to Robert (2002), when auditing process determines that money was managed legally, and appropriately, then the school should have the tools to use funds effectively, efficiently and productively. In essence, it is very important for a school head to ensure that there are enough funds for running the school. An appropriate budget identifying all school activities to be prepared and approved must be adopted and properly utilized. For proper accounting and recording, all purchases must be receipted and payments mad kept. References: Barasa, J. M. Nyongesa, (2007), Educational Organization and Management. The Jomo Kenyatta Foundation Enterprise Road, Industrial Area, Nairobi- Kenya Everret, Robert E. Lows, Raymond and Johnson, Donald R; (1995) Financial Management Accounting for School Administration. Reston, VA: Association of School Business Officials International. Gupta, R (2005), How to conduct audit of educational institutions. Issue of chartered accountant Practice Journal. 1st Issue. Hayes S. Rick et al(2002),Principles of auditing . An international perspective . Millichamp A. H. (2006) Auditing . 8th Edition. Thomson Learning, Holborn House, pg 50-51 Bedford Rowi London WCIR4LR. Okumbe, J. A (1998) Educational management. Theory and Practice. Nairobi University Press. Nairobi University, Kenya. Omondi, J. (nd) Management of Finance and Property in Secondary Schools. Handbook Manual for Bursars. Public School Budgeting, Accounting and Auditing, Answers. com. Retrieved on 15/10/2011,1. 22p. m. UNESCO Report (2002), Auditing of School Account Books. Resource Materials for School Heads in Africa. Module Five Unit Six. Wango G. (2007) School Administration and Management. Quality Assurance and Standards in Schools. JKF. Nairobi, Kenya.
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